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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
496 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 496 reviews

May 16, 2024

Clayton Amey was our service advisor and listened carefully to my dilema-traveling through to Ohio with an important afternoon appointment. Analyzed the problem, solved it in less time than estimate More

by GaryHallberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Gary! If there is anything else we can do to help just let us know! Have a great day!

Helpful
May 16, 2024

Jalile our salesman was awesome and very courteous. He handled all our questions very quickly. Told us each step of the way what was going on. The process was very streamlined, and anyone we dealt wit More

by PEPPERPOTCHEF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalile
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Helpful
May 16, 2024

Timely friendly sales reps and wonderful service times. Even got a courtesy truck wash outstanding service More

by LANELUVS6217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

They made sure my vehicle was fixed completely and gave me a rental to use for a few days. They kept in contact the whole time my car was there! More

by JPLOCINSKI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
May 15, 2024

I'm very satisfied with the service at Ciocca Toyota. Also the time from start to finish is reasonable. More

by d4coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
May 15, 2024

Travis Hess was very helpful and pleasant. Car service was good and waiting time was great More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Molly! Please let us know if we can do anything else to help!

Helpful
May 15, 2024

This was one of my best dealings with a car dealership. Everyone was really nice More

by JJEFBK2354
Recommend Dealer
Yes
Employees Worked With
John Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Eveland 5 star
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
May 14, 2024

It was my first time coming for Toyota service. Check in was very easy and on time. I did not need to wait at all and finished in 1 hr. All staff members were nice. More

by YINYINHTUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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May 15, 2024 -

Ciocca Toyota of Williamsport responded

Yinyinhtun, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
May 12, 2024

Ihad a good experience in trading and buying new Need to put that candy dish back! More

by DNRDMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi DNRDMD, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

Helpful
May 12, 2024

They did good! When told an amount of time which was on the lower side, Andrew was honest about the length of the appointment, much appreciated! More

by JILLIANBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Jillian! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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