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Ciocca Toyota of Williamsport

Muncy, PA

4.7
837 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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837 Reviews of Ciocca Toyota of Williamsport

January 10, 2025

Good customer service quick and easy to make an appointment for service to meet my schedule . More

by IVANMACHAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're thrilled to hear you had a positive experience scheduling service at Ciocca Toyota of Williamsport. We strive to make the service appointment process as quick and easy as possible to fit your busy schedule. We appreciate your business and look forward to serving you again soon.

January 10, 2025

Very good customer service. Excellent communication. The service is scheduled quickly, and completed very promptly. More

by DDEWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're thrilled to hear that you experienced such positive customer service and communication at Ciocca Toyota of Williamsport. We work hard to ensure our customers have a smooth and efficient service experience, and we're glad that your recent visit met your expectations.

January 08, 2025

Andrew Strange was inviting, interactive and down to earth. Explained our issue and worked with us to get financing. Happy to say we are now Ciocca customers and look forward to future service provid More

by brandon.helm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Jan 08, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your wonderful feedback! We’re thrilled to hear that Andrew provided such an inviting and down-to-earth experience while helping you address your needs and secure financing. Welcome to the Ciocca family—we look forward to continuing to provide you with exceptional service in the future!

January 05, 2025

Clayton and Greta were very helpful. I appreciated the review of the car features. Trying to find the car that I built on line took time. Clayton hung in until it was found. More

by SDUCHMAN156
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Reese
Report | Print
Jan 09, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience! We’re glad to hear that Clayton and Greta were so helpful and thorough, especially in reviewing your car's features and ensuring you got the exact vehicle you wanted. It’s great to know Clayton’s persistence paid off—congratulations on your new car!

January 04, 2025

Very helpful and easy to work with. Salespeople are very friendly and knowledgeable. I love the Toyota Cross that I purchased. More

by Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Brennan Hartman
Report | Print
Jan 09, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We’re delighted to hear that our team made the process easy and enjoyable, and that you’re loving your new Toyota Cross. Congratulations on your purchase, and we look forward to assisting you again in the future!

January 04, 2025

Quality service with friendly and knowledgeable staff. Helpful in assisting with needed service. Excellent in explaining future service. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stone
Report | Print
Jan 09, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We’re glad to hear you received quality service from our friendly and knowledgeable staff. It’s great to know they were helpful with current needs and thorough in explaining future service. We appreciate your trust and look forward to serving you again!

January 02, 2025

Dealership contacted me after sale and I received answers to my questions on my lease, which were very beneficial. More

by WRSGEMBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
Report | Print
Jan 09, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience! We’re glad to hear the dealership followed up after your sale and provided helpful answers to your lease questions. Your satisfaction is important to us, and we’re here to assist anytime!

January 01, 2025

Very friendly let me know what was going on with my car. Thank you appreciated. More

by sahearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure , Harold Stone
Report | Print
Jan 03, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re glad to hear our team kept you informed and provided friendly service. Your appreciation means a lot to us, and we look forward to serving you again!

January 01, 2025

Knew his stuff any questions asked he had the answer. Very kind and helpful. Was on top of everything. Very efficient. More

by PENNYB62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
Report | Print
Jan 03, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re delighted to hear that you had a great experience and appreciated the knowledge, kindness, and efficiency of our team member. Your satisfaction means so much to us!

December 30, 2024

Service center recommended getting a new car as ours required more in repairs than it's worth.. Service center informed the sales team that we were waiting for someone to contact us to start looking at More

by GTOMG2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Dec 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for sharing your feedback, and we apologize for the lack of follow-up on our part. We understand how frustrating it can be to not receive the timely communication you were expecting, especially when it comes to such an important decision. This is certainly not the level of service we strive to provide, and we will address this internally to ensure better communication in the future. We truly appreciate your business, and we regret that we missed the opportunity to assist you with your vehicle needs. If there’s anything we can do to help moving forward, please don’t hesitate to reach out.

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