Ciocca Toyota of Williamsport

Ciocca Toyota of Williamsport responded

Thank you for sharing your detailed feedback. We truly apologize for the inconvenience and stress you experienced during your visit, and we understand your frustration. We strive to make every interaction as seamless as possible, and it’s clear that we fell short in this instance. We deeply regret the communication issues regarding your appointment and payment details with the Malvern dealership, and we will take steps to ensure this doesn’t happen again in the future. We’re glad we were able to resolve the issue with your car, and we appreciate your patience in allowing us to address the seatbelt concern. Your experience is valuable to us, and we will be using your feedback to improve our processes moving forward. If there is anything further we can do to assist or make things right, please don’t hesitate to contact us. We truly hope to regain your trust and provide you with a better experience in the future.

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience with us! We’re so glad to hear that our team was able to provide you with professional and friendly service, and that we were able to help you explore your loan options while giving you detailed information about your vehicle. Your satisfaction is our priority, and we appreciate the opportunity to assist you.

Ciocca Toyota of Williamsport responded

Thank you for your kind feedback! We’re thrilled to hear that you had a positive experience with our customer service and enjoyed our clean, comfortable waiting area. We strive to be efficient and keep you informed throughout your visit, so we’re glad to know that we met your expectations. We look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out!

Ciocca Toyota of Williamsport responded

Thank you for your continued trust in Ciocca Toyota of Williamsport! We’re so glad to hear that your service experience was excellent and met your expectations. Our goal is always to provide reliable and timely service, and we’re pleased to know that we delivered on that. If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We’re so happy to hear that you’re satisfied with your new Sienna and that we were able to help you find exactly what you were looking for. Our team at Ciocca Toyota of Williamsport is dedicated to making every experience a great one, and we’re thrilled that we could meet your needs. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience with us! We’re so glad to hear that you had a positive experience and that our team was able to provide helpful and thorough service. We believe in keeping our customers informed every step of the way, and it’s great to know that the video updates were helpful in explaining the work being done. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're thrilled to hear that Travis provided you with great service and clear communication. We truly appreciate your feedback and are glad you had a positive experience. If you need anything else, don't hesitate to reach out. We look forward to assisting you again in the future!

Ciocca Toyota of Williamsport responded

Thank you for your great review! We're so happy to hear that you had a positive experience with our clean and professional service. It's wonderful that we were able to accommodate your additional requests and complete everything in a timely manner. We’re glad you're enjoying your Toyota, and it's great that your children were part of the process too! If you need anything else, feel free to reach out. We look forward to serving you again!

Ciocca Toyota of Williamsport responded

Thank you for your wonderful review! We're so glad to hear that Andy and Brandon provided excellent service and were able to assist you with their knowledge and expertise. We truly appreciate your kind words and are lucky to have such a great team. If you need anything else, don't hesitate to reach out. We look forward to serving you again!

Ciocca Toyota of Williamsport responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience and enjoyed our selection of cars. It's great to know that everything went smoothly from start to finish. We hope to serve you again in the future!