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Ciocca Toyota of Williamsport

Muncy, PA

4.7
840 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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840 Reviews of Ciocca Toyota of Williamsport

December 19, 2024

Great service and repair dept. Andy is the best with customers. Same With Brandon. Very knowledgeable More

by BOGEY26
Recommend Dealer
Yes
Employees Worked With
Andy Strange
Dec 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your wonderful review! We're so glad to hear that Andy and Brandon provided excellent service and were able to assist you with their knowledge and expertise. We truly appreciate your kind words and are lucky to have such a great team. If you need anything else, don't hesitate to reach out. We look forward to serving you again!

December 19, 2024

Clean professional I was happy with the work and what the time involved and doing the extra that I had asked that was not on the original appointment in a timely manner never drove a Toyota before but I enjo More

by billsavidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Dec 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your great review! We're so happy to hear that you had a positive experience with our clean and professional service. It's wonderful that we were able to accommodate your additional requests and complete everything in a timely manner. We’re glad you're enjoying your Toyota, and it's great that your children were part of the process too! If you need anything else, feel free to reach out. We look forward to serving you again!

December 16, 2024

Pleasant experience ! Great selection of cars to pick from! Smooth experience from start to finish More

by AMYSAAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Jalil Garrison
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience and enjoyed our selection of cars. It's great to know that everything went smoothly from start to finish. We hope to serve you again in the future!

December 15, 2024

Good customer service. Work was done timely and at cost quoted. Dropped vehicle off and was able to go back at my convenience. More

by SUEWHEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that the work was completed on time and as quoted. We always aim to make the process as convenient as possible, and we're happy it worked well for you. We appreciate your business and look forward to serving you again in the future!

Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Suewheal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!

December 15, 2024

Their service is good. I would recommend. The only thing I don't like is they're always saying something else should be done. I get the sell and they aren't pushy. I More

by DELLIOTT486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your honest feedback! We’re glad to hear you’re satisfied with the service and appreciate your recommendation. We understand your concerns about additional service suggestions and will work to ensure we clearly communicate what’s essential for your vehicle while respecting your trust and decision-making. Your input helps us improve, and we value your continued business!

December 14, 2024

They did what I asked of them at the agreed to price! The runs great. More

by bill.knoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Harold Stone
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We're thrilled to hear that we met your expectations and that your vehicle is running great. We always strive to provide quality service at the agreed-upon price, and we're glad everything worked out for you. We appreciate your trust in us and look forward to helping you again in the future!

Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Bill, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

December 11, 2024

Great service friendly staff and appointment kept on time Thanks very much Ciocca Toyota! A pleasure! More

by CHYBEAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

December 11, 2024

Upon arrival, I was greeted warmly and reviewed the tasks to be performed. Jeremy, the service technician is the absolute best! Great follow up video of my 4Runner. More

by CDPLANK1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange and Jeremy Hostrander
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We’re delighted to hear you were greeted warmly and that Jeremy provided exceptional service, including the helpful follow-up video for your 4Runner. Your satisfaction means so much to us!

December 08, 2024

Service coordinator made sure I was kept informed and knew when my car would be ready. More

by TOMBIKE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to keep our customers informed and satisfied. Thank you for choosing Ciocca Toyota of Williamsport.

December 08, 2024

Awesome service from the service advisor all the way to the technicians who work on the vehicles. Kept it up! More

by Hot0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to share your positive experience. We're thrilled to hear that you were impressed with our service team. Our team strives to provide exceptional customer service, and it's rewarding to know we met your expectations. We look forward to serving you again in the future.

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