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Ciocca Toyota of Williamsport

Muncy, PA

4.7
836 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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836 Reviews of Ciocca Toyota of Williamsport

August 23, 2023

My car was making a noise but the mechanic could not reproduce it. They had me take the mechanic for a drive to see if I could reproduce it while he was in the car. Of course it didn’t make the noise ag More

by TRACYROSE157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton and don’t remember the mechanics name
Report | Print
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Hi Tracy, we apologize we could not hear the same noise you did, but we will always be here for any service needs you may have! Please do not reach out to our team if we can help you with anything more.

August 22, 2023

I had a great experience with Tim willet! He answered all my questions and was super helpful with setting me up with my car! Thank you so much. More

by kyliemlyons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Timothy Willets, Braydon Cross
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Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 22, 2023

It was very friendly establishment and was fast service of my car. Check out was easy & personnel explained well. More

by MERKELETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Hi MERKELETTE, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

August 22, 2023

Dissatisfied. Was told a vehicle was available and on lot, but upon arrival an employee had drove it home with interest in buying. Later was told it sold. Wouldn’t More

by Unhappy
Recommend Dealer
No
Employees Worked With
Timothy Willets
Report | Print
Aug 30, 2023 -

Ciocca Toyota of Williamsport responded

We apologize for the negative experience you had with our sales department. We appreciate you bringing these issues to our attention, and we are sorry for any inconvenience caused. Thank you for leaving a review, if you would like to discuss anything more please don't hesitate to reach out.

August 21, 2023

The staff seems super friendly. Made a delay of parts more bearable in stead of completely frustrating More

by HFSTROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 21, 2023

Always satisfied with the work done on our vehicle. Clearly states pricing and never forces unnecessary work. More

by LANDSMCGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 20, 2023

Good service but was disappointed about what they charged me to switch my handle chrome around More

by Dacranmer60
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for the review, Dacranmer! We apologize if you felt the service charge was too high to switch your handle chrome around. We will review your comments with our management team to remain as competitively priced as we can.

August 19, 2023

From the buying process to the service center everything is professional and easy!! Ralphina is amazing! More

by Alyss k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia, Braydon Cross
Report | Print
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 18, 2023

The dealership was very helpful in addressing the problems with my vehicle in a timely manner. More

by BRETTWGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

Hi Brett, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 15, 2023

As soon as I walked in someone was ready to greet me and ask if I could be assisted. More

by MONTGOMERYGIRL09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Eric Lehman, Braydon Cross
Report | Print
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Hi MONTGOMERYGIRL. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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