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Ciocca Toyota of Williamsport

Muncy, PA

4.7
852 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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852 Reviews of Ciocca Toyota of Williamsport

September 29, 2023

It is the closest and most convenient Toyota dealership to my home to buy and trade. More

by JVANDINE1750
Recommend Dealer
Yes
Employees Worked With
Tom Stacey, Matthew Lockard, Timothy Willets, Nate Ahearn, Harold Stone
Sep 29, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, JVANDINE! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 06, 2023

We have had great service at Ciocca & specifically Andrew as our technician. He’s very professional & informative. He’s also clean, we never get back into our vehicle smelling or seeing grime or oil spots wh More

by Benchmarkcabinetry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Benchmarkcabinetry! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 05, 2023

Tim was the most genuinely friendly, and professional (you can be both if your try!!)sales person I have ever dealt with! And all of the people I came into contact with at Ciocca were awesome! The servi More

by Ellen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets, Nate Ahearn, Harold Stone
Sep 05, 2023 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience, Ellen! Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 01, 2023

All personnel that I spoke with, were very friendly, courteous and professional. Answered all my questions. More

by LAINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of service reps name., Ralphina Moccia, Eric Lehman
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Laine! Our team really appreciates it! Let us know if we can help with anything else!

August 31, 2023

Helpful, courteous, engaging, and welcoming. Ralphina has done an amazing job handling this deal. I look forward to working with her in the future. More

by VAUGHNB72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Phil Holter, Ralphina Moccia, Nate Ahearn
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 31, 2023

The younger guys were great but dealerships are definitely way too over priced so there's only so much good I can say. More

by alexa_119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Hi Alexa, thank you for the kind words regarding our team. We apologize if you feel our pricing is too high. We will review your comments with our management team in order to stay competitively priced.

August 30, 2023

We can't stress enough what a pleasure it was to work with Tim Willets and Braydon Cross when purchasing our latest vehicle from Ciocca Toyota of Williamsport. From start to finish, the process was enjoy More

by stamper31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets, Braydon Cross
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 28, 2023

Overcharging on everything they can. My car inspection this year was 150+ and all I needed was windshield wipers. 63 dollars for wipers. I doubt any store price would be even more than 1 More

by JDPALMATIER1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Sep 05, 2023 -

Ciocca Toyota of Williamsport responded

We apologize for your experience with us, JD. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 323-4683 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 27, 2023

every one we dealt with was very friendly and help full and the dealership was very clean and neat. no pressure sales i told them what i wanted and they made it happen. they even stayed an hour after they More

by moparman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Ralphina Moccia, Nate Ahearn
Aug 29, 2023 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 26, 2023

Everything went well, except getting videos to watch and multiple texts requesting feedback. These are annoying More

by JNJBOLL
Recommend Dealer
Yes
Aug 29, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for the review. We apologize for sending a video of your cars condition and the repairs that may be needed in the future.

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