Back

Ciocca Toyota of Williamsport

Muncy, PA

4.7
839 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

Directions

By Type

839 Reviews of Ciocca Toyota of Williamsport

August 19, 2023

From the buying process to the service center everything is professional and easy!! Ralphina is amazing! More

by Alyss k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia, Braydon Cross
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 18, 2023

The dealership was very helpful in addressing the problems with my vehicle in a timely manner. More

by BRETTWGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 22, 2023 -

Ciocca Toyota of Williamsport responded

Hi Brett, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 15, 2023

As soon as I walked in someone was ready to greet me and ask if I could be assisted. More

by MONTGOMERYGIRL09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Eric Lehman, Braydon Cross
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Hi MONTGOMERYGIRL. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 14, 2023

ABSOLUTELY the easiest and most courteous dealership I’ve ever bought from!!! Efficient, on time and helpful!! Thanks Ralphina for your help!! Definitely recommend if you’re in the market for a vehicle!! More

by Michelle Hepburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia, Braydon Cross
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Hi Michelle. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 12, 2023

Pleased. That it all. I am Michigan Wolverines fun. I think they will win it all. More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

August 12, 2023

Prompt polite and efficient. I was surprised that having a 3:00 appointment I would have had to wait a while, but nope. By comparison a very short visit. Liked the video too. More

by BOBJILL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

BOBJILL, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 12, 2023

They informed me of what they all went over on my car. Very friendly staff More

by cassieKolenda
Recommend Dealer
Yes
Employees Worked With
Harold Stone, Harold Stone
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Cassie! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 11, 2023

The reason for this visit ended up being to fix an error they made during a previous visit. More

by boyrob50
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Hess
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Boyrob, we apologize for your multiple visits due to past errors. We take our feedback seriously, and would like to correct this issue for you. Please reach out to our Service Manager at (570) 323-4683 so we can discuss this further. We appreciate your feedback.

August 10, 2023

After explaining what was wrong with vehicle I was Stull made to pay over 300 dollars for diagnostics. In the end turns out I was correct my opinion is you can ripp me off once but I we'll never set foot in More

by dstably557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

August 10, 2023

Had a check engine hybrid system light come on dash on Friday. Called CIOCCA TOYOTA and had an appointment for Tuesday. Took a week to get the hybrid electronic control unit in stock. Had my car back in a More

by Cfunk1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Cfunk! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

...
62
...