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Ciocca Toyota of Williamsport

Muncy, PA

4.7
839 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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839 Reviews of Ciocca Toyota of Williamsport

August 09, 2023

They were fast and kept me informed. Did good work at a somewhat fair price. Picked my car up and returned it promptly. Driver Randy Rook was extremely courteous and helped in every w More

by Bix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Braydon Cross, Nate Ahearn, Harold Stone
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Bix, thank you so much for taking the time to leave your feedback about the service department at Ciocca Toyota of Williamsport. We appreciate your business and look forward to serving you again in the future.

August 09, 2023

Service team got me in next day when i called. Loved the video review of my vehicle as they were doing the oil change! Also gave me an estimate for everything I’ll need in the next few months whic More

by Tes16162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton amey
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Tes! We're always here to help if anything else comes up!

August 09, 2023

They always take good care of customer. Explain everything that is going on with your car when it’s in for service. More

by GRAMMYFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, GRAMMYFRIES! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 08, 2023

The employees in the service area are always very helpful and knowledgeable. I always feel taken care of. More

by KAMRAKEETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

KAMRAKEETH, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 08, 2023

Excellent service with reasonable wait time. Friendly and knowledgeable staff who explained details of service performed. Clean waiting area as well as restrooms. Definitely my go to dealership More

by LKARNDTRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, LKARNDTRN! We're always here to help if anything else comes up!

August 07, 2023

Marissa T was awesome! ! Very prompt, understood what i wanted. Overall she made my experience amazing!! More

by JPARODAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia, Marissa Tomasella, Eric Lehman
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 06, 2023

I was pleased with both the service and help. The work was well done and I was kept informed. More

by RUNXCPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 06, 2023

Great service, car always comes back better than when it drives in. Very pricey though. More

by dcross5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words about our service department! We really appreciate your feedback and we're glad to hear that we provided you with excellent service.

August 05, 2023

They were very thoughtful and friendly. They made sure I had a loaner car while my car was being serviced. More

by BRETTWGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Brett, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 05, 2023

Informative. Detailed list of suggested service intervals. Not pushy for these devices. Good experience I had More

by ER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton , Ralphina Moccia
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, ER!

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