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Ciocca Toyota of Williamsport

Muncy, PA

4.7
839 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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839 Reviews of Ciocca Toyota of Williamsport

July 31, 2023

They are right on top of what my needs are for my vehicle. So far so good! More

by SANNORECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Sarah
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 30, 2023

Great dealership. Great service. Great sales and service people. Will definitely consider this dealership for my next Toyota truck. More

by matt.winton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 01, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Matt! Our team really appreciates it! Let us know if we can help with anything else!

July 29, 2023

The employees are very professional and the work was done in good time, but the service prices are very high. My 2018 Highlander has under 75k miles and it is costing me a fortune to maintain this car. I’ve More

by BIGELOW31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Bigelow, thank you for the kind review regarding our service department. We apologize for the high service prices, we will share your comments with our management team so we can be as competitively priced as possible.

July 29, 2023

The service center did an excellent job. They had it done before the scheduled pickup and were nice enough to do a wash as well. Thank you. More

by Robemcclai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Robemcclai! Please let us know if we can do anything else to help!

July 28, 2023

Very welcoming and fast paced. Everyone I come into contact with was very professional and friendly. More

by PAIGE.AKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Harold Stone
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Paige! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 28, 2023

Usually they are great but this was not a good visit. They charged me for an installation of a filter that was left laying on my back seat still in the wrapper More

by PSUNO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

PSUNO, we apologize for your experience with us. We are going to follow up with the technician that worked on your vehicle to make sure this does not happen again. If you would like to discuss any of these matters further, please contact our Service Manager at (570) 323-4683

July 27, 2023

Very accommodating. Took great care of me and my car. Fast at getting an appointment More

by Loretta Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 27, 2023

Nice and personable, the assistant was very helpful. Service was quick with a nice waiting room More

by geoff30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Harold Stone
Report | Print
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Geoff! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 26, 2023

Typically, this dealership services my car well. However, at a recent visit, my car was repaired incorrectly, costing me a lot of money and requiring a second repair. More

by jcarpenter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Amey
Report | Print
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Jcarpenter, thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

July 25, 2023

Riley was able to help us purchase our 4runner. Process was extremely easy from start to finish More

by tjwilk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Riley Heidenthal, Nate Ahearn
Report | Print
Jul 25, 2023 -

Ciocca Toyota of Williamsport responded

Hi tjwilk. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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