
Circle BMW
Eatontown, NJ
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4,212 Reviews of Circle BMW
Visited quite a few dealerships and found Circle BMW to be amongst the top. Staff is awesome, sales team is knowledgeable, very helpful and responsive. Great place to buy your car! be amongst the top. Staff is awesome, sales team is knowledgeable, very helpful and responsive. Great place to buy your car! More
Recently purchased a Certified Pre-Owned 2019 bmw from this location. Process started out smooth, but once I signed the contract the issues began. For starters, I was trading in a car in which title was i this location. Process started out smooth, but once I signed the contract the issues began. For starters, I was trading in a car in which title was in a family members name. Before closing, we asked if this was an issue and that if need be, we could transfer title within a day or two. We were told that it was no issue and had no impact on sales tax. Closed on the car, reviewed the financials documents. The "Taxable Amount" deducted the trade-in, but the sales tax number was still high and when calculated, did not deduct the trade in. When I brought this up to finance, their response was "well we didn't tell you that". Eventually, they realized they messed up on the Taxable amount calculation and sent me a refund, but this left a bad taste. Now to the "certified pre owned" vehicle. Immediately after taking the car off the lot, I noticed a loud wind sound from the trunk once you went over 55 mph (something I did not do during the test drive). Took the car to another dealer, and it was pointed out that the windshield was replaced, and not put on correctly. There was a large gap at the top of the windshield that was allowing wind and rain to get in. Not sure how this passed the certified test from this dealership. Daniel was able to get these issues solved, but between the finance issue and issue with the car, I would steer clear of this dealership. More
Kevin was an amazing salesperson. He went above and beyond to ensure our purchase went through smoothly. Highly recommend using him for all your inquires regarding purchasing a bmw. He went above and beyond to ensure our purchase went through smoothly. Highly recommend using him for all your inquires regarding purchasing a bmw. More
Five star dealership in every way! . I couldn’t be happier with their service and parts departments! Have not purchased from this dealership as of yet but no doubt in my mind that the . I couldn’t be happier with their service and parts departments! Have not purchased from this dealership as of yet but no doubt in my mind that the sales department is just as excellent. More