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Circle BMW

Eatontown, NJ

5.0
4,197 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,197 Reviews of Circle BMW

September 04, 2021

Charles is very helpful and accommodating. Process made very easy. Strongly Recommend. Dealership is friendly and clean. I might visit the dealer again next year for another car. More

by rajesh4712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Catania
Sep 05, 2021 -

Circle BMW responded

Thanks for the awesome review! We are glad you had a positive experience here at Circle BMW.

September 02, 2021

Horrible experience from ziggy lying to no apologies from Anthony in the used car lot. Total hook and bait. Kept telling us the car was available up until we got there that it wasn’t when we got there Dep More

by Neveragain
Recommend Dealer
No
Employees Worked With
Ziggy Grzejka, Anthony Paparella
Sep 16, 2021 -

Circle BMW responded

Hello! I am the Marketing Director at Circle BMW. I understand that Ziggy spoke to your wife to explain what transpired with this car. He explained that a deposit was put on the car at 5 p.m. the same day your wife was scheduled to come in. The next day, when she did come in, Ziggy was off and she spoke to Anthony who was not aware of what transpired. We take the blame for our internal miscommunication and for the inconvenience we caused your wife. We truly hope we get an opportunity in the future to work with you and your wife. If you have any further questions, please call me at (732) 440-1224. Pamela Marshall

August 30, 2021

This was by far the best experience I’ve had buying a car. Ed Lebedinskiy was a true professional. He made me feel welcome from the beginning to the end. He took ownership of any issues I had and worked More

by lreed8705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Ed Lebedinskiy, Andrew Kim
Aug 30, 2021 -

Circle BMW responded

Hi there, Thank you for your positive review. We are thrilled you had a great, professional and helpful Sales experience. We hope you enjoy your new purchase and we appreciate your recommendation. We are looking forward to welcoming your here at Circle BMW for any of your future automotive needs.

August 30, 2021

Great product…Great dealership..Ed our salesman was knowledgeable about the X1 that we purchased. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Garrigal
Aug 30, 2021 -

Circle BMW responded

Thank you for this excellent review, Doug! Congratulations on your new X1!

August 29, 2021

Very professional. Good customer care in explaining the functionality of the vehicle. Relatively straightforward process in building the car and setting up the lease. Nice, spacious dealership More

by RK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pastore, Andrew Kim
Aug 30, 2021 -

Circle BMW responded

Thank you for visiting Circle BMW! We are happy to know that you had a good experience with us, and our team is always here to help!

August 29, 2021

Circle BMW is the best! I worked with Jim on my new 3 Series and he was fantastic. Made the process incredibly easy from start to finish. The General Manager Laura Flour is a class act. I highly recommen More

by ShannonH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Fluor, Jim Hirsch, Andrew Kim, Jon Catania, Jesse Pastore
Aug 30, 2021 -

Circle BMW responded

Hi Shannon, Your review makes for great reading. It is lovely to know that our Sales Department made the process easy from start to finish. We hope that you enjoy your BMW 3 Series and we are grateful for your recommendation. At Circle BMW we appreciate your business and please know that we are always here should you need us.

August 28, 2021

Jim was a great salesman! Transaction went smoothly and quickly! He got my daughter in a new car and off to school in record time! Highly recommend! More

by nlongo1167
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Aug 28, 2021 -

Circle BMW responded

We are grateful to have been chosen here at Circle BMW. Thank you and we hope to see you again!

August 28, 2021

very easy and seamless experience buying a car at eatontown bmw. kevin was great in the process and andrew in finance made sealing the deal simple. More

by renzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Valentine, Kevin Prull, Andrew Kim, Evelyn Pastore
Aug 29, 2021 -

Circle BMW responded

Hi there, Thank you for sharing your positive review. We are happy that our Sales Department provided you an easy and seamless experience. We hope that you enjoy your purchase and at Circle BMW we appreciate your business. Please know that you are always welcome here.

August 28, 2021

Anthony the salesman was a professional told me every thing I need to know about the car and the dealer fees before I come and buy the car. Then everything he said will provide he did. More

by Amr S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paparella, Andrew Kim
Aug 29, 2021 -

Circle BMW responded

Hi there, We are pleased that our Sales Department were professional and able to meet your expectations. Enjoy your purchase and at Circle BMW know that we are always here should you need us.

August 27, 2021

What a wonderful experience. Carlos and Ed could not have been more helpful. First BMW and I would highly recommend this dealership as well as working with Carlos and Ed.to anyone looking for a new car. More

by Ngrusso226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Ed Lebedinskiy
Aug 27, 2021 -

Circle BMW responded

Thank you for the outstanding review! We are so happy to see that Circle BMW exceeded your expectations! Congratulations on your first BMW; we wish you many happy miles in it.

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