Circle BMW

I am a car enthusiast and a BMW fanatic. Whenever I find something I'm interested in buying, my first choice is to call the Circle BMW Parts Department and ask for Steve. No matter how big or small the item something I'm interested in buying, my first choice is to call the Circle BMW Parts Department and ask for Steve. No matter how big or small the item is, Steve is extremely friendly. I don't even have to ask him to look something up for me. He just automatically offers to do it. It is obvious that Steve Hultay really enjoys what he does and he is extremely knowledgeable about every single part that fits on a BMW. Steve is the poster-child of Customer Service and I'd like to publicly thank him for all of the help he has given me over the past few years. More

The group did a great job helping me out and the process was incredibly smooth. I appreciate all the attention given by Brian, Rodney and Danny in bringing additional value through their care and assistanc was incredibly smooth. I appreciate all the attention given by Brian, Rodney and Danny in bringing additional value through their care and assistance. Great employees further reinforce the strength of the brand. I will certainly consider being a repeat purchaser at Circle BWM based on my experiences with this seasoned team. More

Tried contacting several bmw dealerships in Los Angeles Ca area via bmw usa website but no one seems to care about my parts inquiry I tried google search next, saw circle bmw and tried sending the same in Ca area via bmw usa website but no one seems to care about my parts inquiry I tried google search next, saw circle bmw and tried sending the same inquiry. Then, bam!! ... Got a quick reply and Chris provided what we always hear in Sales (always strive to exceed customer's expectation). I was just asking for parts availability but Chris replied with all helpful info - availability, list price, sale price, complete parts number, shipping estimated cost, shipping eta!! ... I'm in Sales and I always get the order because I always provide everything what my customers need (not just answering what they need but all to help fill the need) and Chris provided that ... I'm in CA but i placed my order through Chris in NJ. It was an easy and fun process with Chris - cheerful, friendly and very professional .... as they say in Sales (another one) - people buy from people :) More

Chris helped me get parts for my 2005 3 series BMW for a great price. I've dealt with a few different shops up here in Canada and Chris has put them all to shame. He was able to offer me a discount on par great price. I've dealt with a few different shops up here in Canada and Chris has put them all to shame. He was able to offer me a discount on parts which were already reasonably priced. More

I can't say enough about this place and my salesman Danny Wong. The most professional, knowledgeable, and courteous salesperson I had the pleasure of purchasing a vehicle from. He is an asset to Circle BMW. Wong. The most professional, knowledgeable, and courteous salesperson I had the pleasure of purchasing a vehicle from. He is an asset to Circle BMW. Never pressured us and made us fall in love with the car. This place makes me feel like I am home, rather than at a car dealership. Can't wait till next time or when my daughter needs a car. Thank you Danny and your entire staff! More

This was not a good experience for my purchase of my BMW This was not a good experience for my purchase of my BMW X3. I bought a used car cash and was not treated very nicely. My sales person was completel This was not a good experience for my purchase of my BMW X3. I bought a used car cash and was not treated very nicely. My sales person was completely arrogant and could careless if I had additional questions regarding the vehicle I was interested in at that time. The day I picked up the car my salesman didn't go over how the vehicle functioned internally, etc. The detailing of my vehicle was poor in the interior and could have been done better. Three months after purchasing my vehicle I took it to BMW of Bloomfield, NJ for service because of my location. They analyzed and checked and found issues with my vehicle including leakages, etc. In addition to paying cash for this vehicle I had to come out of pocket another $700 to get my vehicle fixed. After my experience with Circle BMW my mother purchased a Lexus GS350. The difference in customer service was obvious to me. More

I'd like to take this opportunity to commend Danny Wong for all his efforts in helping my husband and I lease our new car. He is friendly, professional, and courteous. The whole expereince from start to fi for all his efforts in helping my husband and I lease our new car. He is friendly, professional, and courteous. The whole expereince from start to finish was smooth and efficient. I would highly recommend Danny to anybody interested in leasing a BMW. More

I am formally amending my review of this dealership and giving it an A+ because of a phone call I received today from Sal Gerbino, the General Sales Manager at Circle BMW. Mr Gerbino is of the utmost pr giving it an A+ because of a phone call I received today from Sal Gerbino, the General Sales Manager at Circle BMW. Mr Gerbino is of the utmost professionalism who expressed his utmost empathy for the situation I had been placed in by the two afore-mentioned employees. Mr Gerbino, whom I highly recommend you speak to should you ever seek a top professional to advise you when purchasing a BMW, is of the highest caliber of integrity. His knowledge and experience allow him to cut directly to the heart of the matter and resolve all issues instantaneously. He is what car dealers and their employees should set as their benchmark in terms of professionalism, integrity and courtesy. I would, without a doubt, purchase another vehicle from this Dealer as long as Mr. Gerbino was directly involved. Best wishes, Anthony More