Circle BMW

Excellent experience overall. For me this process from start to end was done about 90% via email, which is great when I'm on teleconferences all day with minimal time for phone calls. I saw the car I lik start to end was done about 90% via email, which is great when I'm on teleconferences all day with minimal time for phone calls. I saw the car I liked on their website, directed there via BMWUSA. It was a CPO car, and came with a warranty, attractive financing, and had virtually all of the equipment I was looking for in a pre-owned BMW. I had a bunch of questions, and made contact with the dealership via their web site. Deanna contacted me back multiple times to answer my multiple questions. The was very knowledgeable, and anything she didn't know she found out for me. She made the process of buying very easy, especially considering I was 90 miles away! We came to an agreement on price, plus the price of my trade, all via email. When I went to get the car we completed the transactions without a hitch, despite my family and 3 children needing to come with me. Overall, a great experience, which I'd recommend to anyone. More

It was a pleasure dealing with the Service department at Circle BMW. Robert Datri was very professional and knowledgable of all my service needs. He is a true asset to Circle BMW. I would highly recommen Circle BMW. Robert Datri was very professional and knowledgable of all my service needs. He is a true asset to Circle BMW. I would highly recommend this dealership to anyone looking to buy a BMW. More

Timothy Meritzis was my Service Advisor. He was very Timothy Meritzis was my Service Advisor. He was very pleasant, extremely helpful and accommodating. When I arrived with my vehicle, he immediately c Timothy Meritzis was my Service Advisor. He was very pleasant, extremely helpful and accommodating. When I arrived with my vehicle, he immediately consulted with a mechanic and ordered the appropriate parts. Timothy was reassuring and took care of everything for me including a loaner car. He would call me and give updates on the stages of services being preformed to my vehicle, which made me feel confident in him and the dealership, making my experience with him and the dealership very pleasant. More

I recently discovered Circle BMW when I purchased my last vehicle in November 2008. Prior to Circle BMW I purchased my vehicles through Open Road BMW. The service department and friendly atmosphere offered vehicle in November 2008. Prior to Circle BMW I purchased my vehicles through Open Road BMW. The service department and friendly atmosphere offered by Circle BMW is second to none. Robert Datri has been my service advisor since I purchased the vehicle. He is polite, courteous and always there to answer all of my questions. Simply based upon the way Robert handles my service appointments; I have become a customer for life at Circle BMW. He is a true asset to Circle BMW organization and the service he provides is unsurpassed compared to other dealers. I would like to take this opportunity to thank Circle BMW and Robert Datri for a job well done. Thank you! More

This BMW dealership has set the bar for excellence in Service and Sales. When you work with this group, they are absolutely motivated to solve any service issue and make your experience a positive on Service and Sales. When you work with this group, they are absolutely motivated to solve any service issue and make your experience a positive one. When there is a problem such as a strange noise, they will have a guy ride in the trunk if that's what it takes to find it! I currently service 2 vehicles with Circle and have for several years. They also get high marks by hustling to ensure you get in and out with a loaner or providing a ride to work. It's that and simply delivering solid vehicle service on a consitent basis. They go out of their way to achieve customer satisfaction. More

Tim is by far the best service adviser on the NJ shore. He is knowledgeable about the product on everything from the new 7-series to the old 80s M-cars - which is VERY rare to find. He is honest, fair, an He is knowledgeable about the product on everything from the new 7-series to the old 80s M-cars - which is VERY rare to find. He is honest, fair, and gives excellent service. I've had mine and my immediate family's cars serviced at Circle with zero complaints. Tim has bent over backwards to get the best quality repair and maintenance done on my vehicles, and I am a VERY particular customer. He knows the products, he knows the repair procedures, and his knowledge is invaluable. More

Tim, my service advisor was exceptional in recommending the correct service for my car. He also kept me informed on service bulletins and TSBs that pertained to my vehicle. He is very knowledgeable on the correct service for my car. He also kept me informed on service bulletins and TSBs that pertained to my vehicle. He is very knowledgeable on the product and is always enthusiastic about the car and the brand. The entire service staff at Circle BMW is top notch. More

My Sales person was Eric Krentzman and he was extremely My Sales person was Eric Krentzman and he was extremely patient with me. When I was shopping for a vehicle, I was decision impaired and took numero My Sales person was Eric Krentzman and he was extremely patient with me. When I was shopping for a vehicle, I was decision impaired and took numerous rides in various cars for several months before making a purchase. Eric was genuinely understanding and thoughtful and took into consideration my financial situation and worked with me to keep me in a vehicle that would accommodate my needs as well as my financial budget. My experience with this dealership was pleasant, which is usually difficult to say as a single female shopping for an automobile. I would recommend Circle BMW of Eatontown to anyone interested in getting a quality vehicle. More

I went to Circle BMW for the sole purpose of appeasing my daughter Lisa. Lisa felt I should look into a BMW instead of buying another Mercrdes. Upon arriving at Circle BMW I was greeted by Deanna Riley who p daughter Lisa. Lisa felt I should look into a BMW instead of buying another Mercrdes. Upon arriving at Circle BMW I was greeted by Deanna Riley who proceeded to show me a number of X5's on the lot & show room. She took me for a test drive and I was amazed at the car's driving capabilities & the options available to me. Deanna was very informative . Upon returning Deanna reviewed pricing with me and worked very closely with me to arrive at a reasonable price. We even looked into the advantages and disadvantages of buying and leasing so that I was most comfortable finacially with either approach. Even though it was not my initial intent to buy that evening I decided to go for it. When I picked the car up at Circle BMW I was pleasantly surprised at the amount of personal attension I received from Deanna & Anthony (tech expert). They spent close to an hour explaining each & every item in the car and having me take it through the paces. At the end of the day they made the whole experience of buying a new car a real pleasure. Based on my passed experiences with other dealers & sales personnel, this was a pleasant surprise. Thank you Deanna, Anthony & Circle BMW. More

I am a consultant from California and have a "Senior Vehicle" that occasionally requires repairs. When I drop my car off for Service it is always proptly checked in and I meet right away with Tim, my S Vehicle" that occasionally requires repairs. When I drop my car off for Service it is always proptly checked in and I meet right away with Tim, my Service Specialist, allowing me to be in and out in under 15 minutes. He is always honest and straightforward when explaining any repair and does it in a respectful way that I can understand. I feel I can trust him and have recommended Circle BMW to my friends and neighbors. More