Circle BMW

Timothy Meritzis was my Service Advisor. He was very Timothy Meritzis was my Service Advisor. He was very pleasant, extremely helpful and accommodating. When I arrived with my vehicle, he immediately c Timothy Meritzis was my Service Advisor. He was very pleasant, extremely helpful and accommodating. When I arrived with my vehicle, he immediately consulted with a mechanic and ordered the appropriate parts. Timothy was reassuring and took care of everything for me including a loaner car. He would call me and give updates on the stages of services being preformed to my vehicle, which made me feel confident in him and the dealership, making my experience with him and the dealership very pleasant. More

This BMW dealership has set the bar for excellence in Service and Sales. When you work with this group, they are absolutely motivated to solve any service issue and make your experience a positive on Service and Sales. When you work with this group, they are absolutely motivated to solve any service issue and make your experience a positive one. When there is a problem such as a strange noise, they will have a guy ride in the trunk if that's what it takes to find it! I currently service 2 vehicles with Circle and have for several years. They also get high marks by hustling to ensure you get in and out with a loaner or providing a ride to work. It's that and simply delivering solid vehicle service on a consitent basis. They go out of their way to achieve customer satisfaction. More

Tim is by far the best service adviser on the NJ shore. He is knowledgeable about the product on everything from the new 7-series to the old 80s M-cars - which is VERY rare to find. He is honest, fair, an He is knowledgeable about the product on everything from the new 7-series to the old 80s M-cars - which is VERY rare to find. He is honest, fair, and gives excellent service. I've had mine and my immediate family's cars serviced at Circle with zero complaints. Tim has bent over backwards to get the best quality repair and maintenance done on my vehicles, and I am a VERY particular customer. He knows the products, he knows the repair procedures, and his knowledge is invaluable. More

Tim, my service advisor was exceptional in recommending the correct service for my car. He also kept me informed on service bulletins and TSBs that pertained to my vehicle. He is very knowledgeable on the correct service for my car. He also kept me informed on service bulletins and TSBs that pertained to my vehicle. He is very knowledgeable on the product and is always enthusiastic about the car and the brand. The entire service staff at Circle BMW is top notch. More

My Sales person was Eric Krentzman and he was extremely My Sales person was Eric Krentzman and he was extremely patient with me. When I was shopping for a vehicle, I was decision impaired and took numero My Sales person was Eric Krentzman and he was extremely patient with me. When I was shopping for a vehicle, I was decision impaired and took numerous rides in various cars for several months before making a purchase. Eric was genuinely understanding and thoughtful and took into consideration my financial situation and worked with me to keep me in a vehicle that would accommodate my needs as well as my financial budget. My experience with this dealership was pleasant, which is usually difficult to say as a single female shopping for an automobile. I would recommend Circle BMW of Eatontown to anyone interested in getting a quality vehicle. More

I went to Circle BMW for the sole purpose of appeasing my daughter Lisa. Lisa felt I should look into a BMW instead of buying another Mercrdes. Upon arriving at Circle BMW I was greeted by Deanna Riley who p daughter Lisa. Lisa felt I should look into a BMW instead of buying another Mercrdes. Upon arriving at Circle BMW I was greeted by Deanna Riley who proceeded to show me a number of X5's on the lot & show room. She took me for a test drive and I was amazed at the car's driving capabilities & the options available to me. Deanna was very informative . Upon returning Deanna reviewed pricing with me and worked very closely with me to arrive at a reasonable price. We even looked into the advantages and disadvantages of buying and leasing so that I was most comfortable finacially with either approach. Even though it was not my initial intent to buy that evening I decided to go for it. When I picked the car up at Circle BMW I was pleasantly surprised at the amount of personal attension I received from Deanna & Anthony (tech expert). They spent close to an hour explaining each & every item in the car and having me take it through the paces. At the end of the day they made the whole experience of buying a new car a real pleasure. Based on my passed experiences with other dealers & sales personnel, this was a pleasant surprise. Thank you Deanna, Anthony & Circle BMW. More

I am a consultant from California and have a "Senior Vehicle" that occasionally requires repairs. When I drop my car off for Service it is always proptly checked in and I meet right away with Tim, my S Vehicle" that occasionally requires repairs. When I drop my car off for Service it is always proptly checked in and I meet right away with Tim, my Service Specialist, allowing me to be in and out in under 15 minutes. He is always honest and straightforward when explaining any repair and does it in a respectful way that I can understand. I feel I can trust him and have recommended Circle BMW to my friends and neighbors. More

Appointment made when I requested Loaner car Appointment made when I requested Loaner car waiting...Friendly and knowlegable service writer Progress on repairs with follow-up call Car complete Appointment made when I requested Loaner car waiting...Friendly and knowlegable service writer Progress on repairs with follow-up call Car completed and clean and all done on time as quoted A "Class Act" I will continue my 25 plus year relationship with this dealer and will by my next BMW there More

Carolyn was fabululous with her prodcut knowledge, polite and cordial, made me feel special and treated me like a king. I would only buy my cars from Circle BMW and would refer Carolyn to anyone in my inner and cordial, made me feel special and treated me like a king. I would only buy my cars from Circle BMW and would refer Carolyn to anyone in my inner circle. It couldn't have been an more enjoyable experience. More

I have given this review a 10+ because of the outstanding service and attention we received by Ms. Carrasco and Circle BMW. We would only recommed Circle in the future. Thanks again to Ms. Carrasco for all h service and attention we received by Ms. Carrasco and Circle BMW. We would only recommed Circle in the future. Thanks again to Ms. Carrasco for all her help in choosing a fine SUV X-5. I can be reached at (908) 309-8822 if further info is needed. Very truly yours, Jenna Abadi More