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Circle BMW

Eatontown, NJ

5.0
4,018 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,018 Reviews of Circle BMW

June 05, 2023

I can't recommend Justin and Circle BMW highly enough. Justin is a great guy and he made the whole buying experience a pleasure. His communication throughout the process was first class, and he did everyt More

by dmwesthead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pastore, Andrew Kim
Jun 07, 2023 -

Circle BMW responded

Thank you for the positive review and rating! It is great to know that you have had good sales and service experiences and to know that our team has provided wonderful customer service, especially Justin. We are always here to help at Circle BMW!

June 04, 2023

Service advisor Raymond promptly got the service order in place with all necessary services that was required. Very satisfied with the service job well done. More

by Bmw325i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner
Jun 05, 2023 -

Circle BMW responded

Thank you for the great review. We are glad to see that you were satisfied with your service visit going smoothly with Raymond. If there is anything else we can assist you with, please feel free to let us know. Circle BMW is here for you.

June 04, 2023

Service was great - but I noticed a slight fluid leak under the car near the front drivers side tire (that was not there prior to service). Possible residual from brake fluid or oil change out??? I will More

by johnbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Costa
Jun 05, 2023 -

Circle BMW responded

Hello, We are pleased to know that you were satisfied with your service visit. If you would like to discuss the details of this fluid leak, please feel free to reach out to me. Thank you. Best, Tim Meritzis Assistant Service Manager (732) 440-1242 timothy.meritzis@circlebmw.com

Jun 05, 2023 -

johnbls responded

Thank you I spoke with RUI and will probably be bringing it in on Tuesday unless I find it myself. John B

June 03, 2023

Excellent service quick & efficient pleasant waiting area only problem I had was when I start my car now it’s asking me to service it so now I have to go back to the dealer to have them reset that More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Powers
Jun 05, 2023 -

Circle BMW responded

Hello, We are pleased to know that you are overall satisfied with our services. If you would like to further discuss the quality of your recent service visit, please feel free to reach out to me. We will do all that we can to earn the fifth star. Best, Tim Meritzis Assistant Service Manager (732) 440-1242 timothy.meritzis@circlebmw.com

June 03, 2023

Ed L & Carlos Lopez are the best sales & product expert duo I have ever dealt with, and Bryan R in service is also great. Straight A’s. More

by tcon1ins
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez is MVP, Bryan Raiken, Ed Lebedinskiy
Jun 05, 2023 -

Circle BMW responded

We appreciate you for sharing your review. Ed, Carlos, Bryan, and the rest of our team are determined to create a professional and welcoming experience for all guests whether they are purchasing or servicing a vehicle. Circle BMW welcome you back for all of your future automotive endeavors.

June 02, 2023

Great care and service. Very friendly atmosphere and worked in a timely matter to get all the paperwork done quickly. Ed was fantastic, will definitely be back. More

by Maurice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Garrigal, Andrew Kim
Jun 05, 2023 -

Circle BMW responded

We are pleased to know that you enjoyed a friendly and timely experience with Ed. Let us know if there is anything else we can assist you with. Circle BMW is always here for you.

June 01, 2023

Service tech professional knowledgeable , experienced and friendly .He contacted me to let me his arrival More

by bwixted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kopf
Jun 04, 2023 -

Circle BMW responded

Thank you for the perfect star rating. Our Service Team appreciates your business and is always prepared to provide you with the best work possible. Circle BMW Service is here for you.

June 01, 2023

Love my BMW thanks to Jim. He was great to work with. No pressure and knows how to treat people right. I would give him ten stars if I could. More

by Loyal
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Jun 05, 2023 -

Circle BMW responded

Thank you so much for your positive comments about Jim and the rest of our team here at Circle BMW. We appreciate your patronage.

June 01, 2023

Excellent dealership. Very friendly and inviting atmosphere. Transaction was seamless in a quick and efficient manner. My salesperson was exceptional. More

by Silberone
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch, Adriana Barile
Jun 02, 2023 -

Circle BMW responded

We are happy to have you as a customer and are glad we could help you find the right vehicle. Thank you for choosing Circle BMW.

May 31, 2023

I have bought many of cars from many dealerships, All I can say there isn’t enough stars to give Justin. Absolutely amazing from start to finish in the purchase of my X5. Hon was amazing also, true gentlem More

by Connotillo479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hon Fung, Nora Bullock, Justin Pastore, Jon Catania, Adriana Barile
Jun 01, 2023 -

Circle BMW responded

Thank you for taking the time to share your review. Justin and Hon work efficiently to make sure all sales transactions are thorough and pleasant for our guests. Congratulations on your new X5 and we hope to visit Circle BMW again in the future.

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