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Circle BMW
Eatontown, NJ
4,212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,212 Reviews of Circle BMW
June 09, 2023
The staff was very helpful, explaining every detail of the work to be performed. They detailed all costs associated with the repairs to the vehicle so there were no surprises when we picked up the vehicle the work to be performed. They detailed all costs associated with the repairs to the vehicle so there were no surprises when we picked up the vehicle. The service department staff were very pleasant. Good experience. More
by eobjection
Employees Worked With
Ian Whalen, Rui Costa
June 09, 2023
From beginning to end the staff were professional and courteous! They told me it would be 99 minutes but it was 60! courteous! They told me it would be 99 minutes but it was 60! More
by RitaOConnor555
Employees Worked With
I do t know who answered the phone but he was terrific too!, Eric Kopf
June 09, 2023
As always, a great experience. Easy and fluid and the people who work in service go out of their ways to make it a pleasure! And a big shout out to Bryan Raiken!! Easy and fluid and the people who work in service go out of their ways to make it a pleasure! And a big shout out to Bryan Raiken!! More
by Lisa S
Employees Worked With
Timothy Meritzis, Bryan Raiken, Ian Whalen
June 09, 2023
First time BMW customers and we couldn't have been more pleased. Professional, patient and available each time we reached out. Justin was a pleasure to work with from ordering to delivery , and he ensured pleased. Professional, patient and available each time we reached out. Justin was a pleasure to work with from ordering to delivery , and he ensured all went perfect! More
by sltron
Employees Worked With
Justin Pastore
June 08, 2023
I had a pleasant experience at Circle BMW. Their prices were fair and they tried to accommodate my needs as best as possible. My purchase was spearheaded by Jim Hirsch who knowledgeable and ve Their prices were fair and they tried to accommodate my needs as best as possible. My purchase was spearheaded by Jim Hirsch who knowledgeable and very cordial. I would recommend this dealership to others since my experience there was better than other BMW dealerships. More
by Mark
Employees Worked With
Jim Hirsch
June 08, 2023
Always great service as a company. Some of the reps could have been friendlier though. A select few acted like they absolutely hated their job and I was a big inconvenience. Not som Some of the reps could have been friendlier though. A select few acted like they absolutely hated their job and I was a big inconvenience. Not something you want to see after a $40k car purchase and $600 service. Makes me think employees aren’t being taken care of and perhaps they need to be valued more, as morale appears very low. The guy who checked me out at the end was nice though. More
by joeya775
Employees Worked With
Not sure names
June 08, 2023
Excellent people and X6! !! Carlos and Ed are a great team looking out for the customer and the dealership in all the best ways!!! !! Carlos and Ed are a great team looking out for the customer and the dealership in all the best ways!!! More
by Bruce Lee
Employees Worked With
Carlos Lopez, Ed Lebedinskiy
