Circle Chevrolet Co. Inc.

Chris Ruotola in the service department was outstanding in servicing my emergency flashing trouble engine light. I had to drop it off without making an appointment on Monday noontime. Tuesday afternoon I r in servicing my emergency flashing trouble engine light. I had to drop it off without making an appointment on Monday noontime. Tuesday afternoon I received a call that it was a faulty "Knock Sensor" and that it was under warranty and that they have a protocol from Hyundai to completely check out my engine before they replace the Knock Sensor and upgrade the software. Chris called me every time he said he would to keep me updated on their progress with my car. On Friday morning Chris told me that they just finished road testing it and I could come to pick it up. After I picked up my car I took it on the Parkway it rides like brand new with plenty of power and the engine is nice and smooth in it's acceleration. Circle Chevrolet has an outstanding service Department and they have always taken care of my needs with a "Spirit of Excellence" and I have always been extremely satisfied with the work they have performed on my car over the years!!! More

Haley is the best! She got me a great deal on my new Chevy trailblazer! She got me a great deal on my new Chevy trailblazer! More

I recently leased a 2021 Hyundai Tucson. My experience was rather painless and my salesman, David Nock was great! Highly recommended. Thank you for everything. was rather painless and my salesman, David Nock was great! Highly recommended. Thank you for everything. More

Rough Experience purchasing a Chevy Bolt After a nice welcome from the receptionist and greeting by a cuople of salespeople, I asked about the leftover Chevy Bolt, which I was interested in. After a nice welcome from the receptionist and greeting by a cuople of salespeople, I asked about the leftover Chevy Bolt, which I was interested in. I probably should have politely moved on when some of the sales team corrected me and told me i must be looking for a Volt instead. So that was a rough start. And admittedly this is a low volume vehicle, which hasn't done well to date, whether due to poor marketing by GM, the low price of gasoline, or ongoing anxiety about the range of these EV's, as well as how to recharge them. So in any case I pushed onward and was offered a test drive, which was very positive. The car basically sold itself. Unfortunately there was considerable misinformation at the time of the sale - mainly the fact that I was informed by at least two salesmen that the car would be fully charged after a night on the provided charger. As it turned out, I learned otherwise the first night of ownership. It actually requires 50 HOURS to fully charge the battery, using a regular 110 volt outlet. So this adds roughly another 1000 bucks to the purchase price of a car, which starts at 34 K with no options. Needless to say, I was pretty angry about this. Plus the fact that the seats turned out to be devoid of padding and dig into your back was not sitting well with me. the dealer informed me that I would have to work with GM on this problem, since they are not authorized to modify the seats due to regulations and other legalities. So after getting the cold shoulder from GM, I am on my own with this issue as well. The other issues include delivery - tires were not inflated properly, vehicle was not fully charged, and they had the wrong address which was going to be forwarded to motor vehicles until I corrected it the next day. I was not oriented about any features of the car, and had to set up bluetooth etc. using the manual. In spite of several efforts to get some feedback or possible solutions to the above concerns from the dealership, I am still waiting for a callback, letter or email after about two full weeks. So the bottom line is that this dealership just doesn't care, at least to my eye. I noted other more positive reviews so I guess it just wasn't my (or their) day when I decided to walk in. I would have thought they'd be more solicitous given the fact that I purchased a pre-owned Caddy from them in the past, and have serviced a whole fleet of vehicles there over the years. Very disappointing. Ultimately I know that this is not a high-volume vehicle, but ideally the dealership would have at least one employee who has done their homework and can answer most reasonable questions about this expensive and complex vehicle. More

Purchase of New Camaro Salesperson (Andrew Feldman) was great to work with. He was knowledgeable, helpful and pleasant. Finance Manager was helpful and answered any question Salesperson (Andrew Feldman) was great to work with. He was knowledgeable, helpful and pleasant. Finance Manager was helpful and answered any questions we had regarding the financing portion of our purchase. All other employees we ran across were very nice and helpful at all times. More

Great Salesman My wife and I went to Circle Chevrolet looking for a new car. Tom helped us and he was OUTSTANDING! Knowledgeable, professional, honest. We will abso My wife and I went to Circle Chevrolet looking for a new car. Tom helped us and he was OUTSTANDING! Knowledgeable, professional, honest. We will absolutely go here again when looking for our next car! Thankyou More

Easy transaction, great experience leasing a truck The staff here was friendly and knowledgeable. Our salesman, Joe DeFalco was quick to assist and extremely accommodating. Vincent Lorenzo brought eve The staff here was friendly and knowledgeable. Our salesman, Joe DeFalco was quick to assist and extremely accommodating. Vincent Lorenzo brought everything together and we were out the door quickly and painlessly. Thank you Circle Chevrolet. More

Great experience in leasing Hyundai We have just leased our second Hyundai from Circle Chevro. Pretty easy and painless process. Everyone is friendly, and helpful. Just have to ment We have just leased our second Hyundai from Circle Chevro. Pretty easy and painless process. Everyone is friendly, and helpful. Just have to mention our salesman, Tom Timpanaro. Great guy, went above and beyond. Answered any and all questions we had. Set up our cars for blue tooth and took time to explain how everything worked. I would recommend him, as well as a Hyundai to anyone! Thanks for a great experience. More

Nice, helpful, responsive Salesman, Dave Niblack We purchased a 2017 Chevrolet Traverse. Dave, the management team, and owners have been very helpful and proactive with the questions/concerns I have We purchased a 2017 Chevrolet Traverse. Dave, the management team, and owners have been very helpful and proactive with the questions/concerns I have had. I love the car and would definitely recommend Circle Chevrolet in Shrewsbury! More

Horrible experience, horrible management. I went in on Friday 5/26/17 in the evening to PURCHASE a Chevy SS. I test drive the car, the salesman didn't know much about the vehicle but the worst I went in on Friday 5/26/17 in the evening to PURCHASE a Chevy SS. I test drive the car, the salesman didn't know much about the vehicle but the worst part was management. Whoever the manager was that the sale rep had speaking to was very rude and didn't even know what they had the car listed for on their website. We could hear him tell the rep that it's going for 49,529 and then the sales rep said that online it was listed for 48,520 so the manager said fine, 48,520. We heard him yelling "we aren't giving these cars away, they have to pay for them" as he stormed out of his office. Then the rep came back and said what we had already heard from the managers office. We asked him to go back to the manager and work on the pricing for one the other SS's on the lot that had been there for a while, he just returned to us and said that the manager said "he appreciated that we came in but the price is 48,520." Please be mindful that this was on Memorial Day Weekend, at the end of the month for a car that never sold well and is being discontinued. Actually Chevy is xxxxting down the entire plant in Australia because the car it outdated and sales aren't worth keeping it open. I guess this dealership would rather sit on cars than move them and do business. Never again. More