City Automall Ford

Great Ford purchase experience! Robert Salesman and Chris Matthews from City Ford on Columbia City were both very helpful, courteous and thorough during our search and purchase exper Robert Salesman and Chris Matthews from City Ford on Columbia City were both very helpful, courteous and thorough during our search and purchase experience. This is our first Ford purchase and we expect to make many more because of their conscientiousness! More

Quick and easy Saw the car online, drove to the dealership and was approached before I even got out of my car, quick professional, talented service all the way aroun Saw the car online, drove to the dealership and was approached before I even got out of my car, quick professional, talented service all the way around. More

Great car buying experience! Very friendly, prompt service. They listened to what I wanted in a vehicle as well as the payment range I wanted to stay in. My credit isn't the great Very friendly, prompt service. They listened to what I wanted in a vehicle as well as the payment range I wanted to stay in. My credit isn't the greatest yet they did a great job getting me into a new Equinox with affordable payments. I recommend them for anyone looking for a new vehicle. More

The process was odd, but overall okay. I did not receive any decrease in my purchase, which upset me but I bought my vehicle anyways because they talked me into accepted my considerable mon I did not receive any decrease in my purchase, which upset me but I bought my vehicle anyways because they talked me into accepted my considerable monthly payment. More

Great Experience! After driving my old car for 8 years and 175k miles I figured it was time to replace it. I had a friend who had recommended City so I looked online a After driving my old car for 8 years and 175k miles I figured it was time to replace it. I had a friend who had recommended City so I looked online and found a used Fusion that was perfect for me. I swung in one night and soon realized it was closing time, but Robert Salesman still took the time to go over the car with me. I ended up purchasing it a few days later and the experience was great. Pricing was the best in the area and they gave me a fair amount for my trade in, as well. Overall, the it was an easy and pleasant experience that one usually doesn't expect when purchasing a car! Would highly encourage people to check out City and to work with Robert! More

Won't go anywhere else! My husband and I have had our fair share of old, unreliable, vehicles. We outgrew our last car, and it was time to invest in something that could keep My husband and I have had our fair share of old, unreliable, vehicles. We outgrew our last car, and it was time to invest in something that could keep up with the miles I needed to put on it to drive to work and back to Columbia City. We checked out a few dealerships in the Columbia City/Fort Wayne area over the past few days. We ended up at City Chevrolet and worked with Joe Moravec. I can't even begin to explain how hard he worked to meet our needs. We spent two full days there checking out cars and eventually purchasing a 2016 Chevy Cruze. I appreciate everything that they have done for us, and can't thank them enough.They were absolutely fantastic. There's a lot of stigma when you think about car dealers, but this was not the case. He heard us out, matched us with a fantastic car, and didn't push us into something that we weren't comfortable with. We will continue to return and recommended him for years to come. Even if you aren't from Columbia City or surrounding areas, he's worth the drive. More

Friendly service and great deal!! We had an exceptional experience at City Chevrolet. Our salesman understood what we were looking for and found it. In just one visit we found the car We had an exceptional experience at City Chevrolet. Our salesman understood what we were looking for and found it. In just one visit we found the car we were most interested in and at a great price. Service was very friendly and he took the time to make sure we knew everything about the car's operation before we left. Never dreamed we could look at a car and drive it home a couple of hours later!! More

NIGHTMARE turned into a DREAM because of Kegan Perala We are past customers of City Ford with bad taste from old employee of yours. Said would never shop there again. But after a even worse deal from Ben We are past customers of City Ford with bad taste from old employee of yours. Said would never shop there again. But after a even worse deal from Ben Davis in Auburn last year- got beautiful truck on outside pure nightmare engine wise with service nightmare!! We decided to stop in at your dealership to check out ford transits... there it was our dream ride with just 7 miles on it--- but never would of believed we would be taking it home the same day & being rid of the F150 NIGHTMARE... But Kegan Perala made it happen & we left feeling so blessed with our new ride & feeling like old friends with Kegan... He is top of the line in our book!!!!!!!!!!!!!!!!!!!!! My other half is retired Army & very hard to please & he is very happy with Kegan so that about says it all--- More

Went above to meet our needs (even stayed past closing time! We got the exact vehicle we wanted for the price we wanted. Overall a great experience! Derry was never pushy and had our best intentions in mind. We got the exact vehicle we wanted for the price we wanted. Overall a great experience! Derry was never pushy and had our best intentions in mind. More

Best sales experience I've ever had!!!! I have bought a few vehicles before but I have never had a buying experience like I did with Kegan Perala at City Automall. He was extremely professi I have bought a few vehicles before but I have never had a buying experience like I did with Kegan Perala at City Automall. He was extremely professional and courteous and always made sure to put my needs first and foremost. Him and the rest of the sales team at the store made my purchase more memorable and special than I've had before thank you Kegan and Ryan you guys rock!!! More