City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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We purchased a new to us Ford transit van, and the inspector found something he wanted us to have checked out before our road trip last week. I called our local Ford dealer and no one answered. The ph inspector found something he wanted us to have checked out before our road trip last week. I called our local Ford dealer and no one answered. The phone rang and rang forever and never ever picked up. I then called city Ford who had a Human pick up the phone right away and transfered me. They let me know that unfortunately they were booked. So I called the other Ford dealer back and tried it again. Was put on hold and no one ever picked up after 20 minutes. I called back to let city Ford know that although they couldn’t get me in I really appreciated ithat they had a Human pick up the phone. Audrey heard what I needed and told me to just drive over and they would put it up on the lift and take a look. This all happened within a matter of an hour. I was in and out and on my way, I went ahead and scheduled my next next tuneup with them for after our road trip. Thank you, thank you so much for being Human and for understanding we needed something checked out really fast. More
Best car buying experience I’ve ever had! Very attentive to my specific requests and the overall transaction was very quick and easy! Very attentive to my specific requests and the overall transaction was very quick and easy! More
Garrett followed through with great communication and was honest about things potentially needing replaced. Spent money on things that needed replaced and not on stuff that still has life in it. Appreciate h honest about things potentially needing replaced. Spent money on things that needed replaced and not on stuff that still has life in it. Appreciate his honesty instead of trying to make an easy buck and screw people over financially!! Lee also gave honest and upfront advice on some things I’m wanting to do to my pickup in the future through the parts dept. More
City ford has really upped their game got us in and out in short order our Tech Doreen was great and everyone was helpful and friendly a pleasure to do buisness with them in short order our Tech Doreen was great and everyone was helpful and friendly a pleasure to do buisness with them More
Zach was a great guy to work with not pushy at all. I would recommend him if you’re in the market for a new vehicle. I would recommend him if you’re in the market for a new vehicle. More
Great working with Ty and David on the purchase of my new truck. Answered all of my questions. truck. Answered all of my questions. More
The experience with your team was amazing. Everyone i worked with were friendly, professional, and made me feel as if I was family. Everyone i worked with were friendly, professional, and made me feel as if I was family. More
They were very helpful. I did not use the service recommended for my vehicle but everyone was very friendly and helpful I did not use the service recommended for my vehicle but everyone was very friendly and helpful More
I had a couple recalls on my vehicle and took it to City Ford. Both City Ford and Tyler were very helpful and informative. It was a quick and efficient process. Customer Service was also very friendly and h Ford. Both City Ford and Tyler were very helpful and informative. It was a quick and efficient process. Customer Service was also very friendly and helpful. I was able to schedule my appointment in a timely manner that worked around my schedule. I would highly recommend City Ford. More
Our salesman, Will, was very nice and we felt comfortable with him. I just recommended him to a friend. with him. I just recommended him to a friend. More









