City Automall Ford

Zachary did a great job finding exactly what I wanted and kept me informed of rhe process. He also let me bring my dog Luna into the office to assist with the making things easier for me! kept me informed of rhe process. He also let me bring my dog Luna into the office to assist with the making things easier for me! More

Alissa was so wonderful during the entire process. Buying a car can be very stressful, but she made the experience very pleasant. We ended up driving away with a great car and felt good about our purc Buying a car can be very stressful, but she made the experience very pleasant. We ended up driving away with a great car and felt good about our purchase. We did not feel pressured at all. She was very honest and listened to what we wanted in our car. David was also wonderful to work with during the credit part and signing. More

Great place to buy a vehicle. I have been wanting a truck since I was 10 years old and City Ford helped make my dream come true! Love my new Maverick :) I have been wanting a truck since I was 10 years old and City Ford helped make my dream come true! Love my new Maverick :) More

On November 2, 2024, I purchased from City Ford a 2024 F-150 4x4 Supercrew Lariat with the Powerboost. Cole F. was the sales professional I worked with throughout the entire purchase process.I am a reside F-150 4x4 Supercrew Lariat with the Powerboost. Cole F. was the sales professional I worked with throughout the entire purchase process.I am a resident of Ohio and found the truck online via Autotrader. On the day I contacted the dealership on October 28, 2024, there were 4 trucks available nationwide like the one I was looking for and ultimately purchased so I knew I had to move fast. When I first spoke with Cole, I had a few non-negotiable requests, which were as follows: all documentation must be available to be signed when I arrive at the dealer or by some other means because I was coming from 3 hours and 45 minutes away, I pretty much work 7 days a week and did not want to be tied up half a day at the dealership; all stickers removed (I prefer a clean look); Ford rear wheel well liners installed; I had to get at least $10k more than I owed on my current F-150; and the truck had to be ready for pickup when they open on November 2, 2024. Cole was able to coordinate all of my requests, items with the dealership finance team and I arrived at 9 am and was back on the road within an hour with the new truck. Cole is an outstanding person who is capable of making you feel like you are his number one priority. He kept me up-to-date as things progressed and followed up after I took delivery. He truly is a one-of-a-kind person and I hope you have the opportunity and pleasure to work with him. The dealership finance team did an outstanding job with all the paperwork. A well deserved thank you to the body shop for doing a great job removing the stickers and installing the rear wheel well liners. One last thank you is to the ownership of City Ford for hiring the right people for the job. Without all of them, I would not have had the outstanding experience I did at City Ford. Sincerely, Mark Vlacovsky More

Overall good experience. I was hampered by delays by the insutrance company in getting their payments to me, and City Ford was very accomadating. I was hampered by delays by the insutrance company in getting their payments to me, and City Ford was very accomadating. More

This was my first vehicle buying experience and I was a little nervous about the dealership part of the process. Zachary was phenomenal, eased my worries and answered every question I had without making me little nervous about the dealership part of the process. Zachary was phenomenal, eased my worries and answered every question I had without making me feel dumb! He even stayed late to finish up with me! Start to finish there’s no one I’d rather work with. A plus for Zachary and A plus for City Auto Mall. More

Easy to deal with. Friendly. Met my requests and expectations. Would recommend to anyone looking. Friendly. Met my requests and expectations. Would recommend to anyone looking. More

Will did a great job listening to what kind of vehicle I was interested in and explaining the entire process. He was very personable and I plan on coming to City Ford for future car needs. was interested in and explaining the entire process. He was very personable and I plan on coming to City Ford for future car needs. More

Fast and friendly people! In and out in less than 2 hours! Would definitely buy from again! In and out in less than 2 hours! Would definitely buy from again! More

Brook was wonderful to work with buying a car. It was a great experience , highly recommend! It was a great experience , highly recommend! More