City Automall Ford - Service Center
Columbia City, IN
258 Reviews of City Automall Ford - Service Center
Andrew is always on top of thingsLike dealing with him Andrew is always on top of things Like dealing with him i have a Tahoe @ Silverado & live 2 miles from summit Chevy , but I always the extra mile b Andrew is always on top of things Like dealing with him i have a Tahoe @ Silverado & live 2 miles from summit Chevy , but I always the extra mile because l have always been treated fear . Eric Knipscheer More
Always a Good Experience The service center always provides a good experience and even sent me pictures of my air filters to ask if I wanted them replaced. When I declined ser The service center always provides a good experience and even sent me pictures of my air filters to ask if I wanted them replaced. When I declined service they were nice enough to clean them off as best they could before putting them back in to give me some more time before I have to replace them on my own. They also let me drop my car off, gave me a ride to work, and offered to pick me up when it was done. More
Very friendly Great service I recommend them highly.treat customers with respect.They work with you finding cheaper prices.The first visit there was a very nice lad Great service I recommend them highly.treat customers with respect.They work with you finding cheaper prices.The first visit there was a very nice lady at the service desk,she was very friendly and helpful.plan on doin business with them. More
Pushy Sales Staff/ Uninformed Service Advisor The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but I feel forced to now have to go somewhere else, because the staff CANNOT deliver on service excellence. More
Great guys in service! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! More
Andrew And City are great! Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. More
Repair-warranty Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address it tomorrow. we have all the documentation from purchasing the vehicle but they refuse to address it. More
Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More
Oil change Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else More
Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. When I got back into my car a third of my glove box items were dumped all over the passenger floor....such as my glasses....did not appreciate that. They are good at what they do....but they really need to clean-up after themselves. Thank you. More