City Chevrolet of Grayslake

Went it to the dealership with the normal reservations that one has when new car shopping. I had the pleasure to have Alec offer to help me, he was wonderful to work with without the pushiness of what you that one has when new car shopping. I had the pleasure to have Alec offer to help me, he was wonderful to work with without the pushiness of what you expect from car salesmen. I found an online price and they honored it with no issue, a small debate over addons, but in the end the deal went as listed. I would have no issue with recommending City Chevrolet for someone looking for a new car or truck. More

Here's a shorter version: Had a great experience purchasing my new vehicle from City Chevrolet. Jesse Brei was professional, knowledgeable, and made the entire process easy and stress-free. He answe purchasing my new vehicle from City Chevrolet. Jesse Brei was professional, knowledgeable, and made the entire process easy and stress-free. He answered all my questions and never made me feel pressured. I highly recommend Jesse and the team at City Chevrolet if you're looking for a great car-buying experience! More

Everyone was so helpful and a very clean and organized dealership. I’ll definitely be back dealership. I’ll definitely be back More

I liked the dealership and I’ll come back in the future to purchase a car to purchase a car More

Jesse was a great help in getting my Colorado traded in for a Silverado. The overall experience was easy and smooth. for a Silverado. The overall experience was easy and smooth. More

City is a great dealership, I have worked with Jesse a few times now and each time has been a great experience! few times now and each time has been a great experience! More

Erick was a very helpful agent. Even with our kids present he showed patience with us while we handled our kids and paper work with him. Even with our kids present he showed patience with us while we handled our kids and paper work with him. More

Erick made our purchasing experience very easy. We appreciated the information that he gave us and the help in setting up our vehicle. We hope to continue a working relationship with him for any We appreciated the information that he gave us and the help in setting up our vehicle. We hope to continue a working relationship with him for any questions or help that we may need. He was very helpful and courteous. More

My name is Jim and recently I was in contact with I believe was a salesman with an online inquiry on a Silverado 1500. The truck was stock number G2377 listed at $47,730. I'm not sure who I was messagi believe was a salesman with an online inquiry on a Silverado 1500. The truck was stock number G2377 listed at $47,730. I'm not sure who I was messaging because I was contacted by Alfonso, Scott, Arron, and Jessie Brei. Through messaging, I had asked for an OTD and provided my address. What I got was a shock after noticing he added on $6000 in add-ons and fee's. About $400 for theft protection, little over $2000 for destination fee, and $3000 for Advantage program plus taxes to that. After asking about those, he immediately removed the destination fee and theft protection but proceeded to tell me the Advantage was already applied and not much he could do. I told him I didn't ask for it, it wasn't on the window sticker, and not listed online but I have to pay for it? Then he told me it was optional and it could be taken off, so I asked him to take it off. At this point I was very frustrated and trying to give this a chance, but what I got back was unreal. He took off the Advantage but the price stayed the same. Why? It stayed the same because the price was changed while we were discussing the sale, increased it by $2525. Was completely upset over this transaction, especially when he apologized for the confusion. Confusion?? He tried to nickel and dime me from the get-go, but that's confusion. This isn't my first rodeo with a cars salesman, just wasn't expecting the sudden deception and raise the price without saying anything. Their loss. More

Reya was wonderful to work with! She showed us many different models to find the best fit for what we were looking for. Throughout the process, we didn’t feel pressured into making a She showed us many different models to find the best fit for what we were looking for. Throughout the process, we didn’t feel pressured into making a decision. Everything was super clear & we’re so excited to bring home our new truck! More