Mike Sprow

Very helpful and friendly. Great experience with answering questions. Eddie was very helpful with my questions. Great experience with answering questions. Eddie was very helpful with my questions. More

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Mike was excellent help for me as he went out and brought me several suvs until I made my choice... very friendly and easy to talk with. me several suvs until I made my choice... very friendly and easy to talk with. More

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Eddie and Mike were very helpful and found me a reasonably priced vehicle! Would highly recommend! reasonably priced vehicle! Would highly recommend! More

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Price was fair, be sure you absolutely have every single item that should be with the vehicle. Mine was missing items that I was told " were no problem " , one of which were owners manuals, 2 1/2 weeks late item that should be with the vehicle. Mine was missing items that I was told " were no problem " , one of which were owners manuals, 2 1/2 weeks later and i still don't have them. There's been over 30 e-mails and phone calls made to the GM Dan Brasil, he hasn't even bothered to reply to he last one. Salesman Mike Sprow says Dan B. is taking care of it, seems I'm no longer a priority after I made a purchase. I have managed to find the manuals on ebay and have purchased them myself. Customer shouldn't need to beg for item that were promised at the time of the sale. More

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Mike Sprow was very helpful. Enrique responded quickly to my initial inquiry and followed up accordingly. Sean in finance helped finish the deal. Painless experience Enrique responded quickly to my initial inquiry and followed up accordingly. Sean in finance helped finish the deal. Painless experience More

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Looking for new Malibu for my father to replace his 2008 car. I shopped around at local dealers including the one our family purchased 5 cars from over the years. I stopped into City for the first time and car. I shopped around at local dealers including the one our family purchased 5 cars from over the years. I stopped into City for the first time and was greeted by Mike Sprow. Discussed with him what our needs are in a new car. He is the best! Very knowledgeable and took time to show me cars and options. Not at all pushy sales here. Great guidance and taking time to answer every question. This was first time we considered lease vs. Purchase. Mike worked with me to help us decide leading is a great option and fits our needs best. He showed me some in stock Malibus but they were not the color we wanted. Instead of trying to push us into one in stock, he helped show me colors of other ones he could get us. They let me take cars 2 miles away to show my parents and not ask them to come in until we decided of what we wanted. We decided on a beautiful Malinu RS. And with mikes guidance we found a car that my family absolutely loves. We shopped at a different dealer for 20 years and had a great Salesman there but Mike is our new guy and City is a wonderful dealership who makes you feel unpressured when looking to buy and comfortable like a family business does! Thank you Mike and City! Looking forward to buying my next family car there! More

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Mike was the best salesman I've ever had! Very low pressure and great guys! Very low pressure and great guys! More

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Michael and the City Chevrolet team were amazing. The whole experience was simple and not pressured! I would highly recommend City Chevrolet of Grayslake for anyone looking for a new or used car! The whole experience was simple and not pressured! I would highly recommend City Chevrolet of Grayslake for anyone looking for a new or used car! More

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My wife went there and dealt with mike he was very helpful and calm with her. helpful and calm with her. More

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Great Price, excellent communication and no funny business. Will purchase from dealer again. Thanks John business. Will purchase from dealer again. Thanks John More

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