City Ford
Columbia City, IN
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161 Reviews of City Ford
Better communication is needed on service department. The confirmation for services does not provide the details for a pickup and delivery service. Upon phone call, the dealership decides to discuss th The confirmation for services does not provide the details for a pickup and delivery service. Upon phone call, the dealership decides to discuss the window for pickup and it is not an actual appointment. I had called to reschedule once and at that time nothing was discussed about a pickup window. More
The level of customer service goes far beyond taking care of the customers needs. The Service times are overly accurate and the staff is 100% Top notch !!!! of the customers needs. The Service times are overly accurate and the staff is 100% Top notch !!!! More
The sales representatives were kind, caring and friendly. Patient with us while we got our finances freed up over the holidays. We love our new vehicle! Will or would recommend City Ford to someon friendly. Patient with us while we got our finances freed up over the holidays. We love our new vehicle! Will or would recommend City Ford to someone. More
I was getting a ABS alert on my dash. took it in to get it checked out. they said i needed a ABS modular replacement. no where online can I find that this should cost $4067 to repair. th took it in to get it checked out. they said i needed a ABS modular replacement. no where online can I find that this should cost $4067 to repair. think they replaced more than what was needed. got this feeling because when i got a cote for tires too. put the cost of front end align in the cost when i didn't ask for that. really!! 4,000$ for a ABS. who else thinks i was taking to the cleaner too? won't go to them again. also won't buy a from them More
City Ford is top notch. Sales and financing staff are very knowledgeable and efficient. Which is why we have purchased 6 vehicles from them. We will buy from them again. Sales and financing staff are very knowledgeable and efficient. Which is why we have purchased 6 vehicles from them. We will buy from them again. More

