City Ford
Columbia City, IN
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149 Reviews of City Ford
Charles is such a good salesman. I had looked around at other dealerships for a week & decided to see what City had to offer. So glad I did! Thank you Charles, Nick, & Joe! Such a good experience, my so other dealerships for a week & decided to see what City had to offer. So glad I did! Thank you Charles, Nick, & Joe! Such a good experience, my son came in the next business day & bought a car. More
Justin Harmon, Travis Cox and Mike Fudge did an outstanding job, very helpful and accommodating! CITY FORD ROCKS! Play area for kids is great as well to keep the little ones entertained! outstanding job, very helpful and accommodating! CITY FORD ROCKS! Play area for kids is great as well to keep the little ones entertained! More
Great place to do business. All associates were kind and courteous. They take time to answer questions and help with decision making process. Great experience. courteous. They take time to answer questions and help with decision making process. Great experience. More
City Ford has always done a good job anytime I’ve required scheduled maintenance there, and will continue bringing my vehicles to them. I really appreciate it. required scheduled maintenance there, and will continue bringing my vehicles to them. I really appreciate it. More
Smooth and easy transaction Purchased a new delivery van for our business and they handled the trade in and paperwork wonderfully. They brought the vehicle to our business and th Purchased a new delivery van for our business and they handled the trade in and paperwork wonderfully. They brought the vehicle to our business and the transaction was smooth and easy. More
Left truck for service and asked to have it back same day. Didn’t get it back, they needed another day. Then had to leave it another day on top of that. Then the check engine light was still on and they day. Didn’t get it back, they needed another day. Then had to leave it another day on top of that. Then the check engine light was still on and they said I could bring it back. Hassle for making arrangements for a vehicle when this all happens. More
not trustworthy On Wed, 11/6/19 I scheduled my 2013 Lincoln for service with oil change and tire rotation. The invoice reflected that these services were performed an On Wed, 11/6/19 I scheduled my 2013 Lincoln for service with oil change and tire rotation. The invoice reflected that these services were performed and billed for same. Upon looking at the invoice I noticed that the tire tread depth had not been checked, so I checked my tires to assure they had been changed and as I suspected they had not perform tis service. I notified Travis on the same day that this service was not performed and also how disappointed I was that after doing business with them for three years that this would happen. I asked him to have the service e mgr. to call me and he informed me that that the service magr was off but he would have him call me on Thursday which did not happen, Now I wonder how many times that I have paid for services that I did not receive. Needless to say they lost a customer. More
city Ford is awesome Never have to worry taking my car to city Ford. Always excellent service. Would recommend City Ford Service center to anyone that needs their car serv Never have to worry taking my car to city Ford. Always excellent service. Would recommend City Ford Service center to anyone that needs their car serviced. More
Was there twice and both times had help from smart friendly sales people. Then they had assistance from financial people that knew their business well. Omar went above and beyond to a great deal don friendly sales people. Then they had assistance from financial people that knew their business well. Omar went above and beyond to a great deal done quickly. More
Great service Got a call about a recal that needed to be done to my fusion! The team at city ford got my car in! In a good timely matter!! Overall good experience! Got a call about a recal that needed to be done to my fusion! The team at city ford got my car in! In a good timely matter!! Overall good experience! More