City Ford
Columbia City, IN
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161 Reviews of City Ford
Easy buying experience I found the car I wanted listed online and Alex was very easy to work with over the phone and through texting to ensure it had all the features I want I found the car I wanted listed online and Alex was very easy to work with over the phone and through texting to ensure it had all the features I wanted. When I arrived to buy the car, everything was smooth and easy... no hard sell on optional packages or financing. I would buy another car from City ford. More
Wiper Switch replacement on 2016 F150 Wiper switch went bad after 28,000 miles and just past my 3 year and 36,000 warranty. Not the dealer's fault. City Ford had my truck on 2 different Wiper switch went bad after 28,000 miles and just past my 3 year and 36,000 warranty. Not the dealer's fault. City Ford had my truck on 2 different visits and 3 days in the shop. First trip, discovered the problem and ordered the part. Second trip, brought it in and they realized they ordered the wrong part. So, truck remained the 3rd day. I requested a discount from the $395 quoted and received a bill for $338. Overall, too long, too expensive and generally did not feel Ford or City Ford had my back. Travis was nice enough, just felt like more could of and should of been done. More
Good People Honestly I can’t complain about the dealership but not real happy with Ford about this. My 2018 Fusion Hybrid is amazing. I rented 10 of them before I Honestly I can’t complain about the dealership but not real happy with Ford about this. My 2018 Fusion Hybrid is amazing. I rented 10 of them before I bought. Just said that it cost me 85 bucks to find out that because the rear brakes are used so little. I need to remove the rust from time to time. When you spend 38K for a car you would think someone would have shared that information More
Great Dealership We have 2 Ford vehicles serviced at City Ford. Service personnel both in the write up and shop have always handled our needs in a very courteous and p We have 2 Ford vehicles serviced at City Ford. Service personnel both in the write up and shop have always handled our needs in a very courteous and professional manner keeping us informed along the way. The courtesy vehicle to take us back home is a real plus. Great hometown place to do business. More
Great Experience. Will use them again. Great experience overall. Chad was wonderful to work with. Gave us a very fair price for our trade in, and made the whole purchase quick and easy. Eve Great experience overall. Chad was wonderful to work with. Gave us a very fair price for our trade in, and made the whole purchase quick and easy. Everyone there was very courteous and made us feel like our business was valuable to them. We will definitely recommend them to our family and friends. More
ranger purchase These guys made the ordering, specification, configuration, waiting and production updates and ultimate delivery processes absolutely seamless and use These guys made the ordering, specification, configuration, waiting and production updates and ultimate delivery processes absolutely seamless and user friendly. Highly recommend them. They did a great job having paperwork ready and familiarizing me with the new vehicle. More
2019 Ford Good people with great service who new how how to build my confidence in this transaction I will definitely keep this dealership in mind for my next p Good people with great service who new how how to build my confidence in this transaction I will definitely keep this dealership in mind for my next purchase More
Fantastic experience Jimmy and the team at City Ford were fantastic to work with for my recent vehicle purchase. Quick and courteous service, great financing rates, and a Jimmy and the team at City Ford were fantastic to work with for my recent vehicle purchase. Quick and courteous service, great financing rates, and a no hassle price that my buying experience a breeze. I will absolutely recommend to anyone looking to make a vehicle purchase. More
Not right now. The service intake was great and the Steve who gave me a ride to and from. Really appreciated that. What really ticked me off though was the fact that The service intake was great and the Steve who gave me a ride to and from. Really appreciated that. What really ticked me off though was the fact that the service people left the dash dirty and scratched. They did not bother to wipe it down at all. The scratch is not big but just kinda ticks me off. There were no scratches in the glovebox door when I brought it in but there is now. More
Not worth the drive or your time Would hardly drop price of vehicle. Thankfully I purchased a warranty because 2 days after I bought it, had to be serviced. Major issues with transmis Would hardly drop price of vehicle. Thankfully I purchased a warranty because 2 days after I bought it, had to be serviced. Major issues with transmission and engine mount!! Not happy! Will not be going back to them again! More

