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City KIA of Greater Orlando
Orlando, FL
1,433 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,433 reviews
May 10, 2025
The first oil change took me 5 hours at the dealership, and no one could tell me how much longer it would take. This time, they supposedly offered me VIP service, and it took more than 3 hours! Completely and no one could tell me how much longer it would take. This time, they supposedly offered me VIP service, and it took more than 3 hours! Completely unacceptable! More
by carlosymarie
Employees Worked With
Asiatic Guy
Verified CustomerMay 10, 2025
It’s not about the people as much as it it about the vehicles offered. The moniker on the Sportage Hybrid we acquired had the EX label. It had far less options than the 2021 Sportage EX we traded in, fa vehicles offered. The moniker on the Sportage Hybrid we acquired had the EX label. It had far less options than the 2021 Sportage EX we traded in, far less. More
by larryratcliffe
Employees Worked With
May 10, 2025
Yaz was a great dealer, she was professional and personal. Very nice and worked with me to give me the best deal. She is a sure asset to City KIA. Please acknowledge her. She is excellent and kn personal. Very nice and worked with me to give me the best deal. She is a sure asset to City KIA. Please acknowledge her. She is excellent and knowledgeable in her Job!!!! More
by harryandpat
Employees Worked With
Yez
May 10, 2025
An oil change takes 30 to 60 minutes tops. They took two and a half hours. And then we're arrogant telling me they couldn't jump over someone else. They took two and a half hours. And then we're arrogant telling me they couldn't jump over someone else. More
by cacar215
Employees Worked With
Service department
May 10, 2025
I went to drop my mom then was advised I needed tires , then I was advised that I would have to pay nothing. Turned around and was advised my total was 321 and then my card was charged 450 very upsetting then I was advised that I would have to pay nothing. Turned around and was advised my total was 321 and then my card was charged 450 very upsetting More
by keevacovington0713
May 09, 2025
Never owned a NEW car. Came in set on getting a 2023....and walked out with a 2025!!...Staff was awesome....They made it happen...took time to explain everything...KEVIN wa Came in set on getting a 2023....and walked out with a 2025!!...Staff was awesome....They made it happen...took time to explain everything...KEVIN was awesome..friendly...answered all my questions More
by EVVIE1966
