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City KIA of Greater Orlando

Orlando, FL

4.4
2,675 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,675 reviews

September 21, 2025

Raul is the reason I have come back to Kia he knows how to treat customers and make a bad situation into a good situation. More

by LADYBUTTERFLY155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raequan Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2025

This dealership is always professional. The service advisors are always polite, thorough knowledgeable, and are always willing to help. I recommend this dealership to anyone who is looking More

by Yvianna H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 21, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2025

I had a great experience from the moment I arrived to the very end! Everything and everyone was great! More

by LMBELLO76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2025

The service provided was professional, the service personnel did an excellent job from arrival to the time he gave me my keys after services were completed. More

by PLBY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He worked in the service department
Sep 21, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

September 21, 2025

Kia service department are very nice people. When you have good service, you will be back for your next service. Thank you Kia More

by fgray7677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 21, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

September 21, 2025

The facility was clean, organized, and customer-friendly. I was assigned to a service rep, Anthony George. I appreciated how efficient the entire process was — no unnecessary delays, and they delivered exact More

by yolyroman
Recommend Dealer
Yes
Employees Worked With
Anthony George
Sep 21, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

September 21, 2025

Amazing as always I got seen right away. They were super fast. The best service out there. More

by j_staley83
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
September 20, 2025

From the moment we stepped into the dealership, Kia team made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genui More

by SHEILAMDZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Montenegro
Sep 20, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

September 20, 2025

All the staff is very professional and very happy how can helping me get my new car More

by WANDAVILL2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Muniz
Sep 20, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 20, 2025

I was very grateful that Jonathan was so accommodating. I came pretty late in the day and he was still nice and professional to me. Definitely impressed with their service area! More

by John.torres87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Sep 20, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

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