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City KIA of Greater Orlando

Orlando, FL

4.4
2,493 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,493 reviews

September 01, 2025

Muy buena experiencia transparentes sin atajos te ayudan en todo y te ponen a ti como prioridad More

by NOGELYS21
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manuel muñoz
September 01, 2025

Our car salesman was absolutely great! All other services, not so great. After the upgrades were completed, our car was returned to us dirty and scratched. Pictures were taken and texted t More

by ROYSLEDGE
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Recommend Dealer
No
Employees Worked With
Terrence Manning - excellent service - 5 stars
September 01, 2025

Excelente trato y servicio todo a la hora coordinada buena atención y a tiempo gracias More

by THEANYGONZALEZ2010
Service Price Transparency
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Yes
Employees Worked With
Sr Abel de servicio
August 31, 2025

He was wonderful to work with and was very upfront with me and my needs More

by Nikki4_
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 31, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

August 31, 2025

They are very much helpful to solve my car’s problem in a fast manner with high quality. More

by MIKAN.RICARDO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

August 31, 2025

It’s outdated and small. The attendant was quick and polite. There is a waiting room with family died reruns. More

by CMJANISSEE
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Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Abel went above and beyond to provide excellent customer service. Thanks for a great experience. More

by michaeldawson2018
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Abel
Aug 31, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

August 31, 2025

Daniel was my service tech and he was phenomenal went above and beyond guy is awesome More

by James913davis
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel service dept
Aug 31, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2025

Service is always great here any telluride always gets the best treatment and we get great customer service More

by Libertytuti
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Torres his team leader also and a few more I can’t remember there names but I will now
Aug 31, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2025

It was busy, but fast paced and the service was good. Thanks again for everything More

by Kareerajamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni oso
Aug 31, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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