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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,404 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,404 reviews

May 09, 2026

Everyone was very helpful and courteous. Kept me updated on how things were going and how long of wait. More

by mfbabe
Recommend Dealer
Yes
Employees Worked With
Anthony George
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May 09, 2026

I truly appreciate the prompt and attentive assistance I received from Felix. He listened to my concerns and desires and delivered. More

by VGIRALDO0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix went above and beyond
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May 08, 2026

I came in & told them exactly what I wanted and within 10 mins I was given the option of the car I wanted. Smooth process! More

by SARENNATHOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

City KIA of Greater Orlando responded

It’s great Samer could match you with the right used Kia K5 in just 10 minutes and make the process smooth. Thank you for the five-star rating.

May 08, 2026

Excellent service and professional staff . thank you thank you thank you thank you thank you More

by ponce3434av
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

City KIA of Greater Orlando responded

We’re grateful for your kind words about the service on your Kia Telluride. Carlos and our team appreciate your thanks and look forward to assisting you again.

May 08, 2026

Working with Terrance was a breeze! He was able to answer all my questions and made the buying process easy. More

by TICTOCAREA51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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May 08, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that Terrence made the buying process so smooth and answered all your questions. We appreciate you choosing Kia and sharing your experience.

May 08, 2026

I go back because of AG Great service and always has an awesome attitude makes the process go smoothly More

by NADIAPLSN
Recommend Dealer
Yes
Employees Worked With
Anthony (AG)
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May 08, 2026 -

City KIA of Greater Orlando responded

It’s great to know you keep coming back for your Kia Soul service and that our team’s positive attitude made everything go smoothly. We appreciate your loyalty and look forward to your next visit.

May 07, 2026

Every one was great at the dealership, I would highly recommend my friends and family too visit More

by ROBERTLEGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

City KIA of Greater Orlando responded

Thanks for trusting us with your Kia Telluride’s service. We’re glad our team made your visit great and appreciate you recommending us to friends and family. We look forward to caring for your vehicle again.

May 07, 2026

A pleasure to work with and a even greater guy to have assist with your car needs More

by a.rociles99
Recommend Dealer
Yes
Employees Worked With
Johnathan
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May 08, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We’re thrilled to hear that servicing your Sportage Hybrid was a pleasant experience. We look forward to assisting with your car needs again.

May 07, 2026

Excellent communication, professional environment. Friendly and knowledgeable staff. Overall the experience has left me satisfied.. More

by MITRIBE
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
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May 07, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the clear communication and professional atmosphere during your Kia Seltos service. Our knowledgeable and approachable team is glad they made a positive impression. We’re delighted you left satisfied and look forward to next time.

May 07, 2026

My service advisor just left me hanging after telling me several times he would be right with me. I was there for a recall for five hours! Then he said I could wait in line for a car wash! I won’t be back f More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look it up
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