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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,548 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,548 reviews

September 07, 2025

Easy to deal with and attend to my needs Phenomenal job by Terrance and team More

by shannareid
Recommend Dealer
Yes
Employees Worked With
Tee
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Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

September 07, 2025

Great service, thorough inspection, comprehensive feedback. I can trust that I will be treated fairly. More

by Marcos Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Cordoba.
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Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 07, 2025

Excellent service! My first car! My first loan, and they were incredibly nice to me, with positivity and empathy, from the store manager to my salesperson, who did ever More

by GIGICENERINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All great!
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Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

September 07, 2025

Like always, it was a very good service. Fast and serious. With very professional people. More

by Juank5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 07, 2025

This was unfortunately the 3rd time trying to get the car fixed with the locks not working . Was there for 6 hours yesterday with only being checked on once . Appointment was at 9, car wasn't taken til 11:30 More

by Kcathon
Recommend Dealer
No
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September 07, 2025

Everything was excellent at City Kia, from the beggining everybody listened and help me trough the whole process, finding the best solution for me make the difference, Willians, Christian, Gabriel!! Everybo More

by ANDRESIRAUSQUING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willians Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
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Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 06, 2025

Every one was very helpful it was a pleasure dealing with them from the sales manager to the customer service department More

by FPAUL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Carmenatty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin
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Sep 06, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando. Quin, Marie, and our team look forward to having you as a valued customer for many years to come!

September 06, 2025

Excellent customer service. Prompt and timely attention. Customer lounge clean and comfortable. The food truck out front a plus! More

by michelea.cor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Sep 06, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2025

Greetings at service friendly. Waiting is long. The waiting room cold. Needs upgrade. The employees the best. More

by FML616
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in service dept. very accommodating
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Sep 06, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 06, 2025

I had great service at City KIA. Thank Kristin for excellent work! I love my new car More

by LYUDMYLA_KAMENKOVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah Leinbock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raequan Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

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