City KIA of Greater Orlando

Overall, my experience of the dealership was very good. I would appreciate a quiet area where I could wait and get some paperwork done... away from the blare of the television set. Is that available? I would appreciate a quiet area where I could wait and get some paperwork done... away from the blare of the television set. Is that available? More

Attentive, extraordinary, and accurate Empathy is fundamental and that was what I saw I found in attention fundamental and that was what I saw I found in attention More

I've been here like 5 times with my past vehicle and current, and this was definitely the smoothest of the maintenances. Did everything he said he'd do, and more than I expected. Well done! current, and this was definitely the smoothest of the maintenances. Did everything he said he'd do, and more than I expected. Well done! More

This dealership has always been of the utmost professional business. Everyone that I have been introduced has been courteous and patient. I highly recommend City Kia. professional business. Everyone that I have been introduced has been courteous and patient. I highly recommend City Kia. More

It is good. Thank you.helpful. great service. Hope you have a great day.smile. Thank you.helpful. great service. Hope you have a great day.smile. More

Terrible training and customer service. Service advisor sent me for car rental and told me it was covered under my warranty. He was fired a day or so after my repairs were underway. The nex Service advisor sent me for car rental and told me it was covered under my warranty. He was fired a day or so after my repairs were underway. The next service advisor was made aware of what was going on and never made mention to the fact that the rental would not be covered. When I got a bill for $460.63 I was then in touch with the service manager who told me they would fix it and sent me to Kia Consumer affairs. Consumer Affairs told me they can’t fix it, it has to be done at the local level. I called back and spoke to the manager, who said he will figure out how to get it fixed and then I got the runaround for three additional days only to find out that I had to go back to Kia Consumer Affairs because they can’t do it at the local level. Again Kia Consumer Affairs then told me that they can’t fix it. It has to go back to this location. Why do I need to pay the price for poor training of their team members, I own 2 Kia’s. They will be the last ones I buy - Mistakes happen but not being willing to own up to and fix their errors speaks volumes about customer service More

Un trato excelente. Profesionalismo, respeto, buen servicio y mejor trato. La sala de espera es acogedora Recomendado 100%. Profesionalismo, respeto, buen servicio y mejor trato. La sala de espera es acogedora Recomendado 100%. More

Excelente La atención fue muy buena, el. Sr. castillo muy amable de principio a fin La atención fue muy buena, el.Sr. castillo muy amable de principio a fin. Fue muy respetuoso y me mantuvo a Sr. castillo muy amable de principio a fin La atención fue muy buena, el.Sr. castillo muy amable de principio a fin. Fue muy respetuoso y me mantuvo al tanto de como iba la atención de mi vehículo. Muy agradecida. He escrito demasiado, deberían regalarme una nueva Kia Soul, por rebasar ña cantidad de palabras. More

It's ok The process takes a bit long! !! My experience with my very first Kia isnt the greatest. The vehicle is a 2024 Telluride which has had a few recalls.... !! My experience with my very first Kia isnt the greatest. The vehicle is a 2024 Telluride which has had a few recalls.... More

Excelente Excellent, honest, he fulfilled everything he offered me Excellent, honest, he fulfilled everything he offered me, Good good good good very good offered me Excellent, honest, he fulfilled everything he offered me, Good good good good very good More