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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,810 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,810 reviews

July 13, 2026

Excellent Customer service great for me is best Customer service what I got in car More

by milasil1660
Workmanship
Recommend Dealer
Yes
Employees Worked With
German lopez
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Jul 13, 2026 -

milasil1660 responded

The best dealer and the best customer service

Jul 13, 2026 -

milasil1660 responded

The best dealer the best customer service

July 13, 2026

Wonderful experience no no no no no no no no no no no no no More

by markendara
Recommend Dealer
Yes
Employees Worked With
Tony
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July 13, 2026

They did good work and kept us informed very pleased with the service Thank you and keep up the good work. More

by Alan35757
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 13, 2026 -

City KIA of Greater Orlando responded

We appreciate your feedback and are thrilled you’re pleased with the work on your Kia Optima. Our team takes pride in keeping customers informed, and your kind words motivate us to maintain that level of service.

July 13, 2026

Had a great experience I was well informed gave me updates as needed, and I left satisfied More

by theagostos2018
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 13, 2026 -

City KIA of Greater Orlando responded

We’re happy to hear your Kia Seltos service was seamless and that you received timely updates. Knowing you left feeling satisfied makes our day. We look forward to helping you with any future needs.

July 12, 2026

I already did see above Daniel was excellent; the vehicle delivery from the lot caused an unacceptable wait. More

by daisydonato13
Recommend Dealer
Yes
Employees Worked With
Daniel provided excellent customer service throughout my visit. The problem was not with him—it was with the delay in delivering my vehicle from the lot to the dealership. He requested my vehicle around noon, but it wasn’t delivered until 7:30 PM. I ar
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Jul 13, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We appreciate your business and hope to see you again soon.

July 12, 2026

Jay was very courteous and friendly. He kept me informed on the process every step of the way. More

by Mearkdog2001
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Jul 12, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know our team provided courteous, friendly service and kept you informed throughout your Kia Carnival visit. Thank you for trusting us with your Carnival’s care. We look forward to helping you again.

July 12, 2026

Having my vehicle serviced from my home location is 100+ miles away from this dealership. I only purchased it because it had the type of car I wanted. Oil changes should be done anywhere with this country i More

by DMATTHEW305
Recommend Dealer
No
Employees Worked With
Manuel Munoz
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July 11, 2026

The store manager is not fair. The store manager did not honor a quote that I was given over the phone. More

by ccatrun33
Recommend Dealer
No
Employees Worked With
I was given a deal over the phone. The 1st guy verified it. The store manager denied it.
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July 11, 2026

Wonderful When I was in the dealership he was very patient and very polite, and it was recommended by Merchan who was my vendor but he left. City KIA make me happy always. Thanks ???? More

by Anna Rivera
Recommend Dealer
Yes
Employees Worked With
Christopher Montenegro
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Jul 11, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our team’s patience and politeness during your visit. We’re glad to keep earning your trust with your Kia purchase. We appreciate the five-star rating and look forward to welcoming you again.

July 11, 2026

Amazing team! From beginning to finish their attention and service is always great. Thank you! More

by Miguel Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Lopez
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Jul 11, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing our team’s efforts from start to finish. We’re delighted to know your Kia Carnival received excellent care and appreciate your trust in our service.

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