Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
1,397 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,398 reviews
May 01, 2025
Great service, thank Jonathan for your service and amiability with me and my family. Recommend amiability with me and my family. Recommend More
by dennissoto
Verified CustomerMay 01, 2025
The dealer was excellent and very friendly and helpful! I enjoyed the effort he did to help me reach the goal I seek to get the car. Felipe was amazing!! I enjoyed the effort he did to help me reach the goal I seek to get the car. Felipe was amazing!! More
by EDERSONJSEDER
Employees Worked With
Felipe
May 01, 2025
100% recomendados muy atentos a cualquier duda una atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria More
by jhoselin1922
Employees Worked With
Ricardo Service
May 01, 2025
The communication was great, carrying customers as well of the vehicle and awesome with the Uber. of the vehicle and awesome with the Uber. More
by hernandezmonic942
May 01, 2025
Horrible experience . No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with l No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with less then 25000 miles. More
by scottforreal74
Employees Worked With
Jacolyn
May 01, 2025
Very disorganized. They made an appointment for me without asking, but I figured I could do the oil change a little bit early, no problem. The reminders were borderline They made an appointment for me without asking, but I figured I could do the oil change a little bit early, no problem. The reminders were borderline harassment with the frequency, like in one day I got a text, 2 emails, and 2 phone calls confirming the same appointment. Then when I arrived, nobody seemed to know what I was there for. They just focused on trying to upsell me maintenance add-ons on a car that only has just over 3k miles on it when I already purchased a maintenance package from them. They took a long time to see me even with an appointment and then the service took longer than even estimated. When I got my car back, all of the seat and mirror setting had been changed, and the car was still dirty even though they said the car wash was included. More
by ADG
Employees Worked With
N/A
May 01, 2025
Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! is amazing. Everyone is great! Also a pleasure working with you all! More
by eddy
