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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,691 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,694 reviews

June 12, 2026

Oh my heavens, Yes. I am working on my draft review this morning. It has to be perfect. First Carolina; just wow! We live in Eustis. I was talking with two other Kia dea More

by JULIE.CAVELLERO
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edison Cordero
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Jun 12, 2026 -

City KIA of Greater Orlando responded

Taking time to reschedule nearby appointments and drive out says a lot about the trust you placed in our team. It’s fantastic that Edison jumped in promptly and made sure your Sportage purchase was seamless and that you felt heard. Thank you for recognizing everyone’s dedication from sales to accessories, and congratulations on your new Kia Sportage.

June 12, 2026

Awesome, everything were explain before they did the service. Love the fact that he told me the price and asked if i still want the service. More

by yatzanay1
Recommend Dealer
Yes
Employees Worked With
Edwin Bosch
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Jun 12, 2026 -

City KIA of Greater Orlando responded

It’s fantastic that our team clearly outlined each service step and confirmed pricing before working on your Kia K4. We appreciate you sharing your experience and look forward to assisting you again.

June 12, 2026

Awesome, everything were explain before they did the service. Love the fact that he told me the price and asked if i still want the service. More

by yatzanay1
Recommend Dealer
Yes
Employees Worked With
Edwin Bosch
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Jun 12, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting how our team explained every step and cost upfront and asked for your approval before servicing your Kia. We’re pleased you felt informed and appreciate your five-star rating.

June 12, 2026

Walter and all staff members that we engaged were all courteous friendly and professional not pushy and listened to what we wanted and needed More

by erycalaboy
Recommend Dealer
Yes
Employees Worked With
Walter
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Jun 12, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback. We’re pleased our team delivered friendly, professional service and listened to your needs during your Kia Sorento service. We look forward to assisting you again.

June 12, 2026

I was given the approximate wait for the service that I came in for. I was keep informed with the status of my vehicle. I was given a breakdown of the service that I need to have done on my vehicle with pa More

by DJACKSON_8479
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 12, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your experience with the service on your Kia Sorento. We’re glad we provided an estimated wait, kept you updated on your vehicle’s progress, and clearly outlined the required work and payment options. We appreciate your trust and look forward to assisting you again.

June 12, 2026

Experiencia plena de confianza. Altamente satisfecha con la atención eficaz y de gran compromiso con el cliente More

by FLOWERD_RP
Recommend Dealer
Yes
Employees Worked With
Jay Torres, asesor responsable, amable, eficaz y comprometido con su trabajo y la atención al cliente.
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Jun 12, 2026 -

City KIA of Greater Orlando responded

We’re delighted you felt completely confident and pleased with our efficient service and commitment. Thank you for trusting our team with your Kia. We look forward to assisting you again!

June 11, 2026

Forgot only check the pressure tires I like the front office welcome. The app is very good To maintain information But I requested to check the pressure tires . And they didn't do it More

by giselleuribbe
Recommend Dealer
Yes
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Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you so much for taking the time to share your feedback with us. We apologize for not checking the tire pressure. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 11, 2026

Great experience and customer service. Best KIA dealership in Central Florida. Thank you Able for top notch service! More

by Andrew.m.murray
Recommend Dealer
Yes
Employees Worked With
Able
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Jun 11, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your thoughts on your Kia Telluride service. We’re honored to be recognized as one of the top Kia service providers in Central Florida and pleased our team delivered attentive care. Please let us know whenever you need assistance in the future.

June 11, 2026

Suck Not the best staff was brushing everything off I asked Didn't like the service More

by DEEZY929
Recommend Dealer
No
Employees Worked With
Poor
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Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 11, 2026

It was good they repaired my tire. My only issue was that I got an invoice that I thought I had to pay and it wasnt very clear that I didnt need to pay it. If possible can you fix this More

by OJDONEGAL
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We will share your comments with the team, and we hope to see you again!

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