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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,930 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,930 reviews

April 09, 2025

The service tech were very friendly and accommodating. I was able to drop it off the day before and pick my car up after work the next day. More

by sunyflower5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 10, 2025 -

City KIA of Greater Orlando responded

sunyflower, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly and accommodating. We wish you safe travels until we meet again!

April 09, 2025

Great customer service provided by Jonathan. Vehicle was ready in 2 hours. I really recommend having your vehicle serviced by City Kia! More

by Tiago Teixeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Tiago, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction and recommendation! We are thrilled to know that he had your vehicle ready in 2 hours. We wish you safe travels until we meet again!

April 09, 2025

It was quick, simple and satisfying. everyone was so nice and up lifting! It was a great experience! More

by jeremiahcantrell1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Jeremiah, Thank you for leaving us this fantastic review! We are happy to know that our team was nice, uplifting and made your experience great. Please do not hesitate to let us know how we may be of further service to you.

April 09, 2025

Everyone is very friendly, professional, they make you feel like family as far as taking care of your concerns. More

by ANNSOCKRITERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in sales & Able in service department
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was friendly, professional and made you feel like family taking care of your concerns. We hope to serve you again in the future when the time comes.

April 09, 2025

The service was very well done and also within the time informed at check in. More

by ALVAROCESAR.USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team completed your service within the time you were informed with at check in. We hope to serve you again in the future when the time comes.

April 09, 2025

Good selection of cars. Staff was friendly Staff was welcoming when we got there and checked that we were being taken care of More

by JENGEOALLRAC
Recommend Dealer
Yes
Employees Worked With
He was very helpful can not think of his name right this minute ??
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were friendly, welcoming and checked that you were being taken care of. We wish you safe travels until we meet again!

April 09, 2025

Great team and staff over at city kia. Worked hard to lower negative equity on trade in and was determined to get a deal done! More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Paul, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was great and determined to get the deal done. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 09, 2025

Great communication, clean, efficient It was a great experience. From the time we walked into the dealer until the time we left. Max was great at helping me find a car and providing good customer servic More

by lozada_luis
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximiliano Ercolani
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Lozada, Providing good service is so important to us here at City KIA of Greater Orlando and we are glad that Max's efforts met your satisfaction! We are thrilled to know that he was great at helping you, great with communication, efficient and made your experience great. Congratulations on your new vehicle- behalf of the entire team!

April 09, 2025

It's very good attendance and attention I m enjoying my car now. It's my first time like a owner of a Kia car More

by Claudirene27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team gave you very good attendance/attention. We sincerely congratulate you on your new KIA- behalf of the entire City KIA of Greater Orlando team!

April 09, 2025

He was very attentive, help me a lot and answer all my questions. He gave me different options and explained each of them. More

by Elisabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob,Levine
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Elisabeth, Thank you for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that he provided you with A+ service. We are happy to know that he was very attentive, helped you a lot and answered all your questions. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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