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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,478 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,478 reviews

January 08, 2026

Great service and very friendly, I had a great experience with them. I recommend there one on OBT More

by ANNETTE.ANDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffry
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Jan 08, 2026 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

January 08, 2026

Sebastian worked with me to get the deal done. Sebastian went above and beyond making this happen More

by CHEFSLOAN7
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jan 08, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

January 07, 2026

Derick. It wasn't pleasant experience. I found a scratch, floor mats was with mud, sticky dashboard. More

by LUDYVEGA1
Recommend Dealer
No
Employees Worked With
Derick. It wasn't pleasant experience. I found a scratch, floor mats was with mud, sticky dashboard.
Report | Print
Jan 14, 2026 -

City KIA of Greater Orlando responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 07, 2026

Kept me i formed all the time throughout texts Very on top of the service More

by leowill24
Recommend Dealer
Yes
Employees Worked With
Juan Castillo or something like that
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Jan 08, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 07, 2026

Professional, good sense of urgency I liked that they kept me in the loop and tried to make us happy More

by BiGOFL12
Recommend Dealer
Yes
Employees Worked With
Anthony and jacob
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Jan 08, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 07, 2026

Good atienden e Work as good employ and work fast Fix all I need and more More

by JOSEEVARISTO59
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 08, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

January 07, 2026

Franco fue muy amable Franco fue muy amable. Estuvo muy dispuesto a explicarme todo el procedimiento que le iban a hacer al carro More

by DVC1VE
Recommend Dealer
Yes
Employees Worked With
Franco Paagno
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Jan 07, 2026 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

January 07, 2026

Jay was amazing, he help me a lot! Thanks Jay for all your paciente and explain me the process More

by NANBCORTESCAICEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Jan 07, 2026 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

January 07, 2026

Me encanta el servicio ya que se preocupan por que uno se sienta como en casa y también por que mi carros siempre lo dejan perfecto y limpio More

by wberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Report | Print
Jan 07, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2026

Juan fue muy atento, nos brindó los servicios con rapidez y respeto. También agilizó la atención buscando ayuda para que nosotras no tuviéramos que esperar por el, ya que estaba atenúa otra persona d More

by Denise Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 07, 2026 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

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