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City KIA of Greater Orlando

Orlando, FL

4.4
1,395 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,395 reviews

February 23, 2023

Professional, friendly service with timely follow up. The facility was clean and I was kept informed. More

by Hallrobert255
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 22, 2023

Anthony George,took care of all my service requests and answered all my questions. This is the 2nd time he's work with me.Very professional. More

by carlinpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Feb 23, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Anthony took great care of you and your automotive needs during your recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 22, 2023

The team was really good algo Jay gave me the best service. Jay is a excelent worker More

by Marianejely25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Feb 23, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are happy to hear that Jay could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 18, 2023

The salesman took his time as he showed us our options. We opted to buy a new car instead of a used one and he went over all the features of the car. He was very patient with us. More

by Kia Fan
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnoldo Orriols , Tim Duke
Feb 21, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 16, 2023

Great customer service. Helped my daughter getting a nice car inside her budget and good price More

by Yamitza Santiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales associate, Tim Duke
Feb 16, 2023 -

City KIA of Greater Orlando responded

Yamitza, Thank you so much for your positive review! We are honored to have been of assistance with your daughter's special purchase, and we are so glad that our team could provide her with a 5-star experience. We warmly congratulate your daughter on her new vehicle- on behalf of the entire team!

February 15, 2023

We had a wonderful experience in the accessory department. We had Omar assisting us with the accessories that were ordered for our Telluride. He even had the work completed earlier than expected. More

by bara44f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 16, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are delighted that Omar could provide you with 5-star service. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 15, 2023

Keith Parker did an excellent job as my service advisor. He made sure all my special requests were carried out and kept me informed. He also jumped through hoops to get a warranty repair completed the sam More

by Evanskp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker Jr
Feb 16, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing the positive experience you had with Keith! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 08, 2023

Saner Enzo was my sales person. He was professional and knowledgeable and answered all my questions. I purchased a certified Kia Soul and love it. Thank you to all the people I dear More

by dfrasolak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samer Exxon and Ramon Alvarez
Feb 09, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Samer and the team took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Soul- on behalf of the entire team!

February 08, 2023

Erik Disela was our salesperson for your Kia Teluride and he was awesome. He was able to get us the best price for our trade-in and a very good price on the new car. He is always available since we bought th More

by bara44f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that Erick took great care of you. It is our pleasure to assist you in any way possible. and we be honored to know how confident you are in his efforts. Congratulations on your new Kia Telluride! Please do not hesitate to give us a call if there is ever anything more that we may help you and your husband with.

Feb 09, 2023 -

bara44f responded

You are quite welcome. It has been wonderful doing business with your dealership. I can’t believe we bought this awesome car. It certainly makes a statement wherever it goes. Thank you, Barbara Gross

February 07, 2023

_No waiting time at arrival. -Well explain the service procedure by Henry Machin. -The job was well done in a timely manner. More

by vicente Ulpino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
Feb 06, 2023 -

vicente Ulpino responded

Thanks for excellent service

Feb 07, 2023 -

City KIA of Greater Orlando responded

Vicente, Thank you so much for your excellent review! We are so glad that our team could provide you with thorough and efficient service. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

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