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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,478 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,478 reviews

December 30, 2025

Overall, good customer service took care of me in a good timely manner. I really appreciate it. More

by iyanaDickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pamela Sanchez
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Dec 31, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

It was good they explained everything Whenbi came in they greeted me and they talk to me about the 2 recall updated they were doing on my car More

by Xannelyx
Recommend Dealer
Yes
Employees Worked With
Jay
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Dec 31, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

December 30, 2025

Good It was good they really did their best to give me the best service More

by FASTROCHE
Recommend Dealer
Yes
Employees Worked With
Derek Hey
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Dec 31, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 30, 2025

Amable, paciente, cordial y MUY ATENTO A LOS DETALLES Excellent service, friendly, courteous and attentive. More

by Heriana0508
Recommend Dealer
Yes
Employees Worked With
J. C
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Dec 30, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 30, 2025

Tony was amazing , very professional and answered all my questions. Would like to work with him again . Also very quick turn around. More

by stmichael01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service Dept
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Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

I feel Nate really looked out for us. Explain a lot of things we didn't understand. Very patient with us. Thank you for great customer service. More

by doziercarlos1
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 30, 2025

I feel Nate really looked out for us. Explain a lot of things we didn't understand. Very patient with us. Thank you for great customer service. More

by doziercarlos1
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 30, 2025

Quick service, everything was good for this first visit I was glad that the car was washed. It was very very dirty More

by PARRIS5
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

December 30, 2025

Great customer service and kept me informed Franco was very good in keeping me informed about the service that my car required and gave me information about the cost More

by NIDZAT
Recommend Dealer
Yes
Employees Worked With
Franco
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Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 30, 2025

Lyft back home and to the dealership was very convenient, service was fast. My car was in perfect condition and better than how I left it. More

by jgsstrobel
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

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