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City KIA of Greater Orlando

Orlando, FL

4.5
4,477 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,478 reviews

December 30, 2025

Excellent customer service, skilled in finding solutions and continuous communication. Worked around my needs and even got the vehicle delivered. I feel satisfy with the service provided More

by ssotouagm
Recommend Dealer
Yes
Employees Worked With
Jorge Negron
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 30, 2025

My tech. Tony was excellent with making arrangements for a vehicle to accommodate the family over the holidays. Thank you Tony for keeping your promise. More

by fgray7677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech service Tony
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 30, 2025

Tony was very nice good and professional guy, willing to work with him again and it was quick More

by Taha Jabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service advisor
Dec 30, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

December 30, 2025

Una muy buena atención abiertos para realizar un buen negocio y ayudar a sus clientes More

by Jose.camarillo.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

December 30, 2025

I brought my car in for a recall. I don't like that you don't complete the recall work until you do a full diagnostic assessment then require me to review it on a app that doesn't wor More

by jenwheeler2
Recommend Dealer
Yes
Employees Worked With
Abel
Dec 31, 2025 -

City KIA of Greater Orlando responded

Thank you for your feedback. We’re sorry for the inconvenience you experienced during your recall service, including the app issues and the confusion caused by a sales call. If you would like to discuss further, please contact us at the dealership.

December 29, 2025

The whole service experience was excellent. Check in was quick and easy and vehicle was finished when promised. I was given updates while I waited for the car, and having a complementary uber w More

by edwinvargas1
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2025

Muy disgustado ves ya que me mostraron un vehículo y después que firmer fue otro vehículo More

by Cristopher de leon
Recommend Dealer
No
Employees Worked With
Juan Sabogal
Dec 31, 2025 -

City KIA of Greater Orlando responded

Lamentamos mucho su experiencia y comprendemos perfectamente su frustración. Lo que describe es inaceptable y no refleja nuestros estándares de calidad. Nos gustaría tener la oportunidad de hablar con usted para ver cómo podemos ayudarle. Por favor, póngase en contacto con nosotros en el concesionario y pregunte por el gerente de ventas.

December 29, 2025

I brought my car in for a routine oil change, and our service advisor, Daniel Landeiro was extremely professional and went above and beyond to assist us. The waiting area had been updated since our last More

by RODR7809
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 29, 2025

Everything was resolved with due urgency and speed. Cinthia took care of all the details, and I'm happy with my new car. More

by GIOVANNAPANZA
Recommend Dealer
Yes
Employees Worked With
Cinthia
Dec 30, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are glad that Cintia took great are of you and ensured your experience with us was as smooth as possible. Your satisfaction means so much to us. Congratulations on your new vehicle!

December 29, 2025

Excellent service, very friendly, and explained what was required regarding the miles. Excellent Excellent service, very friendly, and explained what was required regarding the miles. More

by Regigonzalez72
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 29, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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