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City KIA of Greater Orlando

Orlando, FL

4.4
1,716 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,716 reviews

March 15, 2025

I really appreciate the service provided and the outstanding personnel. Thank you for always reaching out to check on your customers More

by JESSE.CAPOTE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

City KIA of Greater Orlando responded

JESSE, Thank you for leaving us this positive review! We are happy to know that our team was outstanding and always reached out to check on you. We look forward to serving you again in the future when the time comes.

March 15, 2025

Don't have enough space to describe my experience Lack of understanding and experience when dealing with my issue More

by Safeguard.maintenance
Recommend Dealer
No
March 15, 2025

That was the first time that I've gone there and I come out as quick as I did. I only waited an hour and a half, which is pretty good. More

by minivelez55
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team got you out as quick as you got there. Please do not hesitate to let us know how we may be of further service to you.

March 15, 2025

He always do an excellent job. As a customer I don't want any other advisor...Josh is my personal and unique advisor. Nobody else do an extraordinary job like he does. More

by PMUNOZZAPATA
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Josh this terrific review! We are happy to know that he did an excellent job, he was personable and unique. Please do not hesitate to let us know how we may be of further service to you.

March 15, 2025

The attention is very professional, whenever I have a query they solve it... I recommend the staff for being attentive More

by anjorona
Recommend Dealer
Yes
Employees Worked With
Jhonatan
Mar 17, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that they were very professional and attentive. We wish you safe travels until we meet again!

March 14, 2025

Devon Supper is a great advisor. She took care of our car maintenance as promised on time. She advised us on the future maintenance in great detail. She went and beyond to answer More

by SITACHARI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Devon this remarkable review! We are delighted to know that she is great, took care of your maintenance as promised on time and went above and beyond to answer all your questions with great patience. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 14, 2025

The staff was very polite and explained every to you. My tech was Zachary Gentile. He did a great job. More

by JAHHILL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Mar 14, 2025 -

City KIA of Greater Orlando responded

JAHHILL, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was very polite, explained everything to you and did a great job. We wish you safe travels until we meet again!

March 14, 2025

My Fourth new Kia in 10 years Always retuned her because of service. My last two visits 3 hour oil change and today already going on 4 hours . I own a telluride and has had 4 call backs it’s a 2024 I m done More

by pat.harten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco
March 14, 2025

prices are ridiculous at this point. why diagnostic got to take 4 hours just to get an answer. its no reason why im paying almost 1,000 dollars mainly because of the “labor” of your empl More

by KEIRRA_king90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
March 14, 2025

El agente no llamo para retirar mi vehiculo lo tuve que buscar al día siguiente llame varias veces a servicio al cliente y nada, el detalle de la Pantalla nunca se arreglo, el Chico no pego el Ticket de More

by marelinares
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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