Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
4,478 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,478 reviews
December 28, 2025
Good customer service and a good wait time I had a good experience with Jonathan, as well as Darren (I don't know if that's how you spell his name) experience with Jonathan, as well as Darren (I don't know if that's how you spell his name) More
by luccapassuello
Verified CustomerEmployees Worked With
Johnathan Cordoba
December 28, 2025
I had to wait a long time and the communication was not good with Abel , who didn't hear me right that I did not want my tires rotated. And about an oil leak that's another story and a half. Every time I c good with Abel , who didn't hear me right that I did not want my tires rotated. And about an oil leak that's another story and a half. Every time I come to dealership for work they seem to find all these other things wrong with the car. But I always go and get second opinions. More
by SG0719
Employees Worked With
Abel Cruz
December 28, 2025
Cíntia is an excellent professional and helped me a lot in order to close the deal It's the second car I bought with her support The finance process was quick and ease in order to close the deal It's the second car I bought with her support The finance process was quick and ease More
by celocesena
December 28, 2025
Great job JOSH FARLEY. This young man is the reason I return for service. Thank you for your hard-work and dedication to assisting me with my KIA services. I’ve been with This young man is the reason I return for service. Thank you for your hard-work and dedication to assisting me with my KIA services. I’ve been with CITY KIA for nearly 13+ years! Upfront and honest are words to describe my service advisor. More
by Luisbalad000
Employees Worked With
Joshua Farley
December 28, 2025
The customer service was absolutely amazing Patrick was great in explaining everything and even continued to be helpful here after!! I also had an issue with not having the proper adapter for my car and we great in explaining everything and even continued to be helpful here after!! I also had an issue with not having the proper adapter for my car and went to the dealership and they fixed it and gave me the right one!!! Such amazing service and will always recommend Kia! More
by SCARQUEEN25
Employees Worked With
Patrick and Santiago Fleet manager and driver
December 27, 2025
Good work, but they take too long with such a simple job. I had an appointment at 7 am, and it was 2 pm, and they still hadn't given me my car back. I had an appointment at 7 am, and it was 2 pm, and they still hadn't given me my car back. More
by rsalcedo1964
Employees Worked With
Jay
