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City KIA of Greater Orlando
Orlando, FL
1,907 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,907 reviews
June 12, 2025
The car dealership has a nice selection of vehicles. The waiting room is clean and well maintain. The staff members are very polite, friendly and helpful. The waiting room is clean and well maintain. The staff members are very polite, friendly and helpful. More
by Bodytype50
Verified Customer
June 12, 2025
Excellent service. Zack was friendly and knowledgeable and the team got me out when promised. Everyone in the Service Department always seems friendly and knowledgeable Zack was friendly and knowledgeable and the team got me out when promised. Everyone in the Service Department always seems friendly and knowledgeable and upfront. More
by CHARLESPERKINS7211
Employees Worked With
Zachary
June 12, 2025
Very friendly staff. Too much waiting. It took us 7 hours to see three cars and to make the purchase. We began our purchase around 8 and left around midnight. Took 3 hour Too much waiting. It took us 7 hours to see three cars and to make the purchase. We began our purchase around 8 and left around midnight. Took 3 hours to see 3 cars. Other than the long periods of waiting, the experience was good. More
by Randy
June 12, 2025
I had an awesome experience at City Kia, so much so that I bought a second vehicle 2 days later! Awesome team there! I bought a second vehicle 2 days later! Awesome team there! More
by Bluice620
June 12, 2025
A+ service. Great communication, awesome advisor, waiting time was great. They showed everything upfront no bill surprises. Great communication, awesome advisor, waiting time was great. They showed everything upfront no bill surprises. More
by Suarez.melvin
Employees Worked With
Frank at service rep
June 12, 2025
First time getting service at this Kia Dealership and Service center. It was actually refreshing for the first time I have ever seen a dealership open to 9pm. I was able to come after work and get my c Service center. It was actually refreshing for the first time I have ever seen a dealership open to 9pm. I was able to come after work and get my car serviced. I had recalls which was going to delay service a but and they offered to Lyft me home and back. Awesome overall customer service, everyone was nice. My car feels and drives great. Highly recommend considering them for your vehicle service. More
by jabautista93
Employees Worked With
Anthony George
June 12, 2025
Car was taken in for an oil change and recall service. The oil change was never completed. Car was returned with writing on the windshield and they tried to sell me over $1500 worth of unnecessary service The oil change was never completed. Car was returned with writing on the windshield and they tried to sell me over $1500 worth of unnecessary services. More
by RATHBOAM
Employees Worked With
Josh
