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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,971 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,972 reviews

April 04, 2025

I received excellent service, from service advisor Jocelyn Caceres ,she kept me informed, focused on my needs and payed attention to all my concerns, provided a comfortable lounge, and transportation More

by natehollinger0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Nate, We appreciate you for leaving Jocelyn this remarkable review! We are delighted to know that she kept you informed, focused on your needs, was attentive to all your concerns and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

Everything was good thank you for great service keep up the good work, they have nice place for customers to wait More

by Escoash79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with this ppl
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team provided you with great service and everything was good. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

Went due to a recall from Kia,took care of it in a timely manner. More

by dammouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castillo
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team took care of your recall in a timely manner.

April 04, 2025

He was very proffesional, honest and very diligent He was very understanding and looked for the most accesible alternative to oir needs More

by jpadrinoko
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Orlando's efforts met your satisfaction! We are thrilled to know that he was very professional, honest, diligent and understanding. Congratulations on your new vehicle- behalf of the entire team!

April 04, 2025

He was attentive to my needs about the car and kind He was very personable and efficient More

by LALEXF
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this exceptional review! We are pleased to know that he was attentive to your needs, kind, very personable and efficient. We hope to serve you again in the future when the time comes.

April 04, 2025

It was a good experience. The services provided was great. Going forward, I am hoping for a smooth experience with Kia Motors. More

by Julius.b.Jonas
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Julius, Thank you for leaving us this amazing review! We are happy to know that our team provided you with great service and made your experience good. We look forward to continue serving you in the future.

April 04, 2025

I would not recommend City Kia to my worst enemy. They are liars and I regret buying a car from City Kia. More

by Karlskil33
Recommend Dealer
No
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April 04, 2025

The employees are super nice, the prices are ridiculous! Outrageous how prices things! Again, the employees are great. More

by ANDREA_IRMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

City KIA of Greater Orlando responded

ANDREA, Thank you for leaving us this positive review! We are happy to know that our team was super nice and great. Please do not hesitate to let us know how we may be of further service to you.

April 03, 2025

City Kia of greater Orlando : Josh provided excellent care, very professional and efficient. I appreciate his service! More

by gghamadani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 03, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Josh this exceptional review! We are pleased to know that he was very professional, efficient and gave you excellent care. We hope to serve you again in the future when the time comes.

April 03, 2025

Service was slow. Seats were reclined all the way back and readjusted. Obdo was left hanging and the oil service was not reset. I didnt feel the love at this visit. More

by lizniealm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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