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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,677 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,677 reviews

March 10, 2025

Great Service and great people Easy to schedule appointments and make payments, updates during the service process Are very helpful More

by ac6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, very helpful and kept you updated during the process. We wish you safe travels until we meet again!

March 10, 2025

I have always bought my cars there, but I want to thank Willian, the best salesman I have ever met, very nice and empathetic with customers. Once again, a thousand thanks. More

by Janetsosa1980
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willian
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Janet, Thank you for leaving Willian this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Willian provided you with exceptional service. We are happy to know that he is the best, very nice and empathetic. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 10, 2025

Great customer experience! Very fast and smooth the process. Abel is very kind and knowledgeable More

by jaylahk.2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he is very kind, knowledgeable and made your experience great. We wish you safe travels until we meet again!

March 10, 2025

I went to the. Dealer for an oil change. The wait wasn’t long at all. Devon was super helpful More

by eli.rdgz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Eli, We appreciate you for leaving Devon this remarkable review! We are delighted to know that Devon was super helpful and you did not have to wait long. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 10, 2025

Everyone was very helpful. Ricardo was my service advisor and he was informative and made sure I was well taken care of. Thank you for everything. Very professional. More

by jenn2723
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Jenn, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Ricardo's efforts met your satisfaction! We are thrilled to know that he was very helpful, informative and made sure you were well taken care of and very professional. We wish you safe travels until we meet again!

March 10, 2025

Excelente customer service. Your representative Christian 100% excelente work he went above and beyond to help me obtain my car More

by luzg8181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus and Christian
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Mar 11, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Christian this extraordinary review! We are pleased to know that he went above and beyond to help you obtain your car and provided you with excellent service. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 10, 2025

Zachary the guy assigned to assist me was very helpful , informative and very quick in getting back to me. More

by NATHALIEP2810233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Mar 11, 2025 -

City KIA of Greater Orlando responded

NATHALIE, We appreciate you for leaving Zach this marvelous review! We are delighted to know that he was very helpful, informative and very quick in getting back to you. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 10, 2025

Great service they did everything to perfection. And since it was going to take more then 3 hours they give you a free uber ride home then send you a car to pick you up and bring you back. More

by pmminagro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team did everything to perfection and gave you a free uber to and from your house since it was going to take more then 3 hours. Please do not hesitate to let us know how we may be of further service to you.

March 10, 2025

Amazing customer service and very nice employees! Helped me get my fav car with discounts ! More

by ALEXACHAV73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

City KIA of Greater Orlando responded

ALEXA, We are grateful for you leaving us this stunning review! We are pleased to know that our team provided you with amazing service, were very nice and helped you get your fav car with discounts. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 10, 2025

They treat u as if u were family love love love this dealership is the best! More

by KAMYAH13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team treated you like family and are the best. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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