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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,616 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,616 reviews

May 21, 2025

Todo estuvo genial, apesar de haber esperado un poco mas de lo normal, Jay Torres me atendio muy bien estuvo pendiente de mi y en constante comunicacion conmigo en todo momento, me gusta mucho el servicio d More

by ronaldalmarza28
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay Torres
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May 21, 2025 -

City KIA of Greater Orlando responded

Ronald, Brindar un servicio impecable es fundamental para nosotros y nos alegra que los esfuerzos de Jay hayan sido de su agrado. Nos alegra saber que su atención fue fantástica, que lo atendió de maravilla y que todo salió de maravilla. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

May 21, 2025

Gracias por su buen servicio estoy satisfecha, rapidez me atendieron en español y me ofrecieron un carro alquilado mientras estaba mi carro en el taller More

by GUILLEMINAALICEA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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May 22, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que nos haya dejado esta reseña tan espectacular! Nos complace saber que nuestro equipo le brindó un buen servicio, le atendió con rapidez y le ofreció un coche de alquiler mientras el suyo estaba en el taller.

May 20, 2025

Everything good except a 4 hour wait time with an appt for an oil change, tire rotation and alignment. WITH AN APPOINTMENT!!! More

by Dale Duplechain
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 20, 2025 -

City KIA of Greater Orlando responded

Dale, Thank you for sharing your service experience with us. We are very sorry to hear that your service experience fall short, we value your concerns. Please give us a call at our dealership and ask for the Service Manager, we would be happy to help you.

May 20, 2025

The service was good. The environment was a little full of people, but we managed to close the deal. More

by cianaasilvaa
Recommend Dealer
Yes
Employees Worked With
Willian
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May 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team provided you with good service and closed the deal. Please do not hesitate to let us know how we may be of further service to you.

May 20, 2025

Jocelyn was the best! I will definitely be back next time I need any service done! More

by hayley16groff
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Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 21, 2025 -

City KIA of Greater Orlando responded

Hayley, Providing exemplary service is so important to us and we are glad that Jocelyn's efforts met your satisfaction! We are thrilled to know that she was the best. We wish you safe travels until we meet again!

May 20, 2025

My experience this time around was much better than my previous visit for an oil change. Zachary was extremely professional and took the time to clearly explain both the required maintenance and the optio More

by cguz7373
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Zach Gentile
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May 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this incredible review! We are happy to know that he was extremely professional, took the time to clearly explain the optional services available, very knowledgeable and made you feel more informed/confident about the service your vehicle received.

May 20, 2025

Everything relate to this dealer is beyond good. Service, attention to the customer care, cleanliness on waiting area is a 100% outstanding environment. Job we'll done. More

by EDMIAN1964
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Recommend Dealer
Yes
Employees Worked With
Maintenance 10 at a 10
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May 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was attentive to your care and did a job well done. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 20, 2025

I had a wonderful experience at City Kia. Nate was a great advisor! He was super communicative. More

by soleil.harris52
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nate
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May 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Nate this stellar review! We are delighted to know that he was great, super communicative and made your experience wonderful. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 20, 2025

I’ve been a customer for 6 years and I’m happy with the service provided almost all the time except just for one time but was taken care of More

by LAURA Fernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 21, 2025 -

City KIA of Greater Orlando responded

LAURA, We are grateful for you leaving us this extraordinary review! We are pleased to know that our teams efforts met your satisfaction as always over the years and fixed any issues that occurred. We look forward to continue serving you in the future.

May 20, 2025

Great experience with excellent sales team members. They have a good selection with outstanding prices and deals. More

by cosorio55
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jesus Reynoso
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May 21, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were excellent and made your experience great. Congratulations on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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