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City KIA of Greater Orlando

Orlando, FL

4.4
1,716 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,716 reviews

March 14, 2025

Yez at City KIA of Greater Orlando Went Above and Beyond! On Friday, my husband and I went car shopping, visiting several dealerships before stopping at City KIA of Greater Orlando. We originally planned to More

by Deborahstlouis1993
Recommend Dealer
Yes
Employees Worked With
Yez
Mar 14, 2025 -

City KIA of Greater Orlando responded

Deborah, We are grateful for you leaving Yez this extraordinary review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Yez provided you with 5-star service. We are pleased to know that she is an advocate, problem solver and someone who truly cares. We warmly congratulate you on your new 2025 KIA Sorento- behalf of the entire City KIA of Greater Orlando team!

March 13, 2025

Good service but they should improve more on communication between the employee and the customer More

by Ignacio Mendez
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Steven
March 13, 2025

Excellent service and very attentive service. The person who greeted me was patient and explained everything in detail. Thank you. More

by alciestrada65
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Vice
Mar 13, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was very attentive, patient, greeted you and explained everything in detail. If there is ever anything more that we may help you with please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

It is the only one around and closest with lousy and expensive vehicle service, so many people just standing around chatting and doing nothing More

by vette
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Service writers
March 13, 2025

I had the most wonderful experience with the service that was provided to me when I took my car for my first maintenance check. Nathaniel was very professional in his area of work. I was there less than 2 ho More

by nsaunders1952
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathaniel in the service dept.
Mar 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Nate this wonderful review! We are pleased to know that he was very professional, provided you with all your needs and made your experience outstanding. We hope to serve you again in the future when the time comes.

March 13, 2025

Good customer service and nice place to go with nice waiting room with refreshments and restrooms More

by BLESILDA_ENRIQUEZ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony G
Mar 14, 2025 -

City KIA of Greater Orlando responded

Providing good service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were nice and you like the waiting room. We wish you safe travels until we meet again!

March 13, 2025

City Kia has great customer service Devon took care of me she did an amazing job. Kept me updated throughout the whole service time. More

by 0kenmella
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Devon
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Devon this phenomenal review! We are delighted to know that she took care of you, did an amazing job and kept you updated throughout the whole service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 13, 2025

The service Zach provided and plus the communication was very good and letting me know what was needed for my vehicle. More

by tneal1972
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach
Mar 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this fantastic review! We are happy to know that his communication was very good and let you know what was needed for your vehicle. Please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

Courtois, very good personnal like Franco but expensive. Nice waiting room with vandages. Nice welcome. More

by yvesboucher2
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Recommend Dealer
Yes
Employees Worked With
Franco
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was very good, courteous and welcomed you nicely. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 13, 2025

Good attention. Jay is very kind. your attention was very good. highly recommended. I’m More

by Yaisdelyz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 14, 2025 -

City KIA of Greater Orlando responded

Yaisdelyz, We are grateful for you leaving Jay this stunning review and recommendation! We are pleased to know that he was very kind and attentive. We hope to serve you again in the future when the time comes.

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