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City KIA of Greater Orlando

Orlando, FL

4.4
1,343 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,343 reviews

August 26, 2022

I am very old customer of Kia and always asked for Douglas Fumero, he has given me a confidence in which I can trust him with my car kia 2010. More

by Beth7068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Fumero
Aug 26, 2022 -

City KIA of Greater Orlando responded

Beth, Thank you for leaving Douglas this wonderful review! We are so glad that Douglas could consistently provide you with top-notch service. He will be honored to know how confident you are in his efforts. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

August 26, 2022

I was very please with Diego's customer service and knowledge. Answered all questions and there was no pressure in the whole process. Thanks More

by Fernando.rivera2165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Manager
Aug 29, 2022 -

City KIA of Greater Orlando responded

Fernando, Thank you for sharing the positive experience you had with Diego! We are so glad that he could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

August 26, 2022

Queremos agradecer el excelente servicio del vendedor Victor Abreu. Quien hizo todo lo posible por ayudarnos a salir con el un muy buen negocio en el vehiculo que mi hija eligio. Una persona muy agradabl More

by Claudio Dominguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke, Reputation Manager
Aug 26, 2022 -

City KIA of Greater Orlando responded

Claudio, Gracias por tomarse el tiempo para dejarle a Victor esta evaluacion positiva! Nos complace saber que el le haya brindado un servicio de primer nivel. Le deseamos felicidades a su hija por su nuevo vehiculo- en parte de todo el equipo!

August 25, 2022

Keith Parker was just so awesome and kind, thanks city kia for taking care of More

by Jimmy_clinaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Aug 26, 2022 -

City KIA of Greater Orlando responded

Jimmy, Thank you for leaving Keith this positive review! He will be honored to hear of your kind words and to know that you greatly valued his service. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

August 24, 2022

Great service! Anthony was awesome & was always in communication of what was going on with my car. More

by Bradk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony George
Aug 25, 2022 -

City KIA of Greater Orlando responded

Brad, Thank you so much for your positive review! We are happy to hear that Anthony took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

August 23, 2022

It was good and getting my servicing dues time to time. Emailing regularly and in contact More

by ajay.gorle03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Aug 24, 2022 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 18, 2022

Best service depart for your Kia, the issues I had were addressed to my complete satisfaction, unlike other Kia dealers I've dealt with in the Orlando Area, I'll keep coming back here for future appointmen More

by aepars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony George, Service Advisor
Aug 19, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. Our customers' satisfaction is of the utmost importance to us. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

August 15, 2022

The beat dealership I have ever dealt with. Keith Parker helped me check out and Mary was phenomenal. They provided snacks and drinks if you wanted. Pleasant waiting area inside or out. More

by Elizabeth Mabie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Parker, Mary
Aug 16, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Keith and Mary could provide you with a top-notch experience! It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

August 14, 2022

My recent service was awesome! Keith Parker(Jr) took excellent care of me and my car from start to finish! He also kept contact with me on the status of my vehicle, and the vehicle More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Parker(Jr), Tim Duke, Reputation Manager
Aug 15, 2022 -

City KIA of Greater Orlando responded

Nicole, Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are pleased that Keith provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

August 12, 2022

Tonya was very helpful and informed me of the possibility of the out come to my service and she was right. Now I have my car in the shop and her working on it cause it didn’t take the update. She has done ev More

by kryssalazar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Aug 15, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave Tonya this positive review! We are delighted that she could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you have any further questions or concerns.

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