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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,782 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,782 reviews

March 22, 2025

It was great. Welcoming, knowledgeable, and helpful They made you feel like you were not just another sale More

by franchy01
Recommend Dealer
Yes
Employees Worked With
Jesus Reno's
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Franchy, We appreciate you for leaving us this remarkable review! We are delighted to know that Jesus was welcoming, knowledgeable, helpful and did not make you feel like another sale. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 20, 2025

Trust company, the service was fast and efficient. The service agent was very helpful and friendly. More

by Yadira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel👍
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Mar 20, 2025 -

City KIA of Greater Orlando responded

Yadira, Thank you for leaving Abel this incredible review! We are happy to know that he was very helpful, friendly, fast and efficient. Please do not hesitate to let us know how we may be of further service to you.

March 19, 2025

I came to trade in my 2015 Kia Soul. Jesus was absolutely amazing through the entire process! He helped me get the car that I wanted, a 2021 Kia Sportage. He did everything to make the p More

by Michelle B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Reynoso
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Mar 20, 2025 -

City KIA of Greater Orlando responded

Michelle, We appreciate you for leaving Jesus this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jesus provided you with top notch service. We are delighted to know that he was absolutely amazing through the entire process, helped you get the car you wanted and did everything to make the process smooth. We sincerely congratulate you on your new 2021 KIA Sportage- behalf of the entire City KIA of Greater Orlando team!

March 18, 2025

Im very satisfied, great service, not long waiting time and that I like . I'm looking for a way to die happy with what they would do to my car. More

by Salgardavid1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
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Mar 18, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that you did not have a long wait time. We wish you safe travels until we meet again!

March 18, 2025

Great service, good employee and good efficiency! ! Ricardo do great !!he looking for everything to make this service, amaizing sevice More

by Salgardavid1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
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Mar 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Ricardo this flawless review! We are pleased to know that he was efficient, good and did great looking for everything to make your service amazing. We hope to serve you again in the future when the time comes.

March 17, 2025

I had a great service starting by flexibility as I was running late and detailed explanations by Franco Papagno. Great job! More

by anaagostini21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was flexible, gave detailed explanations and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Me encanta la atención y el servicio es muy buena, lo recomiendo al 100%. Muchas gracias. More

by CTBANDRES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excelente atención m, gracias Juan.
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Mar 17, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta reseña y recomendación tan positiva! Nos alegra saber que le encantó el servicio que le brindó nuestro equipo y que fue excelente. ¡Conduzca con cuidado!

March 17, 2025

They fixed my car and that is the most important to me. They took their time but they did it More

by JOAQUINHERNANDEZ030471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they took their time and fixed your car. We wish you safe travels until we meet again!

March 17, 2025

Juan was great. But, I always have problem when they took my car. My car still showing that’s need service requires. They did a update to the software and now I cann More

by mercedlily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this stunning review! We are pleased to know that he was great and is the best. If you would like to discuss things further please call us here at the dealership and ask for the service manager to see how we can make things right. We hope to serve you again in the future when the time comes.

March 17, 2025

There service people were very nice. But it took a min.for the work to be done. More

by Nancyheffner53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

City KIA of Greater Orlando responded

Nancy, Thank you for leaving us this fantastic review! We are happy to know that our team was very nice. We deeply apologize for the long wait time that you went through while your vehicle was being fixed. Please do not hesitate to give us a call and ask for the Service Manager to see how we can make things right. Drive safe!

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