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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,799 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,799 reviews

March 22, 2025

Good service advisor, she made sure i wasn’t waiting long because I had to previously reschedule due to a long wait time. More

by Jonbmil37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this amazing review! We are happy to know that she was good and made sure you weren't waiting long since you had to reschedule due to a long wait time before. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

I had a great experience with frank. He was efficient and available when needed. Kept me up to date with every thing going on. More

by rafaelyngonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service dept.
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Mar 24, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Frank this spectacular review! We are delighted to know that he was efficient, available when needed and kept you updated on everything going on. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

Very clean and try there best to get you out on time in a timing More

by BRITTANYDUNCAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

City KIA of Greater Orlando responded

BRITTANY, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they did their best to get you out on time in a timely manner. We wish you safe travels until we meet again!

March 22, 2025

Great dealer and service with a attendant personal very satisfied with the service and attention More

by Franklsanchez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Frank, We are grateful for you leaving us this flawless review! We are pleased to know that our team was personable, great and attentive. We hope to serve you again in the future when the time comes.

March 22, 2025

Took my car in on time took care of my Recall oil change I got my call back on time great service More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Daniel, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that you got your call back on time. We wish you safe travels until we meet again!

March 22, 2025

They are always friendly! They take proper care of my vehicle. I love their Lyft program and they handle my car issues efficiently. More

by Sandm021022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team is always friendly and takes proper care of your vehicle. We look forward to continue serving you in the future when the time comes.

March 22, 2025

Great attention and service, All good, the advisor knows how to do his job 100% More

by ASTRID PIEDRAHITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

City KIA of Greater Orlando responded

ASTRID, We appreciate you for leaving us this stellar review! We are delighted to know that our team knew what they were doing and gave you great attention. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

It was great. Welcoming, knowledgeable, and helpful They made you feel like you were not just another sale More

by franchy01
Recommend Dealer
Yes
Employees Worked With
Jesus Reno's
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Franchy, We appreciate you for leaving us this remarkable review! We are delighted to know that Jesus was welcoming, knowledgeable, helpful and did not make you feel like another sale. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 20, 2025

Trust company, the service was fast and efficient. The service agent was very helpful and friendly. More

by Yadira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel👍
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Mar 20, 2025 -

City KIA of Greater Orlando responded

Yadira, Thank you for leaving Abel this incredible review! We are happy to know that he was very helpful, friendly, fast and efficient. Please do not hesitate to let us know how we may be of further service to you.

March 19, 2025

I came to trade in my 2015 Kia Soul. Jesus was absolutely amazing through the entire process! He helped me get the car that I wanted, a 2021 Kia Sportage. He did everything to make the p More

by Michelle B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Reynoso
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Mar 20, 2025 -

City KIA of Greater Orlando responded

Michelle, We appreciate you for leaving Jesus this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jesus provided you with top notch service. We are delighted to know that he was absolutely amazing through the entire process, helped you get the car you wanted and did everything to make the process smooth. We sincerely congratulate you on your new 2021 KIA Sportage- behalf of the entire City KIA of Greater Orlando team!

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