Back

City KIA of Greater Orlando

Orlando, FL

4.4
1,886 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,886 reviews

March 25, 2025

Great service. Abel's customer service and willingness to help and provide constant communication was amazing. More

by DANNY.MALDONADO
Recommend Dealer
Yes
Employees Worked With
Abel
Mar 26, 2025 -

City KIA of Greater Orlando responded

DANNY, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he was willing to help and was in constant communication with you. We wish you safe travels until we meet again!

March 25, 2025

Warranty issues for a defect that Kia says they won't cover and the supposed bumper to bumper extended warranty I purchased won't cover it either. More

by TROYBEITZ
Recommend Dealer
No
Employees Worked With
Abel
Mar 26, 2025 -

City KIA of Greater Orlando responded

We appreciate you taking the time to share your experience with us, and we understand your disappointment with the service department by not handling your vehicle warranty efficiently. We would like to speak to you more on this matter, please give us a call at our dealership and ask for the Sales Manager. They would be glad to help you.

March 25, 2025

Excellent customer support experience at City Kia, thanks to Abel and Josh. Both were incredibly helpful, professional, and went above and beyond to assist me. Their knowledge and commitment to providing gre More

by RODR7809
Recommend Dealer
Yes
Employees Worked With
Abel and Josh
Mar 26, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Abel and Josh this stellar review and recommendation! We are delighted to know that they were incredibly helpful, professional, went above and beyond to assist you, knowledgeable and committed to making your service visit a pleasant one. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 25, 2025

Excelente servicio me ayudaron en todo buscaron el carro que yo quería y estoy muy agradecida More

by jesenia Hance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

City KIA of Greater Orlando responded

Jesenia, Para City KIA of Greater Orlando, brindar un servicio impecable es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos alegra saber que le ayudaron con todo y que encontraron el auto que deseaba. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

March 25, 2025

Good communication with employees Jonathan. Good costumer service and honesty all time. Thank you Jonathan More

by Stephanie Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan service
Mar 26, 2025 -

City KIA of Greater Orlando responded

Stephanie, We appreciate you for leaving Jonathan this marvelous review! We are delighted to know that he was good with his communication with you, honest and provided you with good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 24, 2025

Horrible service, you take the vehicle for something minor and you stay with the vehicle for days, and we I finally got my car back and it smell like xxxx. Awful service. More

by Hgt-82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
March 24, 2025

Jason was great and needs a raise and promotion. Service was was good and fast More

by IEAKAOLMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jason this wonderful review! We are pleased to know that he was great and provided you with good/fast service. We hope to serve you again in the future when the time comes.

March 24, 2025

Bad service and people very rude. The lie in the paper of the service and want you sign the paper. Bad service More

by EMAUELARRRROOOYYOOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilfrenk Tejidor
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Jason was great and needs a raise and promotion. Service was was good and fast More

by IEAKAOLMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jason this wonderful review! We are pleased to know that he was great and provided you with good/fast service. We hope to serve you again in the future when the time comes.

March 24, 2025

I brought the car in for some safety issues without a appointment and asked for some estimates for other items. A leak in my windshield washer system was quoted at $325 and replacing a headlight and bra More

by TOYNSTEVE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Anon
...
116
...