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City KIA of Greater Orlando
Orlando, FL
1,886 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,887 reviews
March 24, 2025
I brought the car in for some safety issues without a appointment and asked for some estimates for other items. A leak in my windshield washer system was quoted at $325 and replacing a headlight and bra appointment and asked for some estimates for other items. A leak in my windshield washer system was quoted at $325 and replacing a headlight and brake light cost me $200 If I read the invoice right so I was afraid to get the dome light replaced. I also had my ABS and traction control fixed and my 8 hour stay couldn't even get me out without problems with your payment system. My previous experience with your service dept. led to a missing locking front wheel lug nut which was ignored when I wrote about it. No apologies, no replacement and no comments. More
by TOYNSTEVE
Verified CustomerEmployees Worked With
Anon
March 24, 2025
In city kia I received attention quickly, they explained everything my car needed and made me the appropriate recommendations; the staff was friendly and cordial, thank you Jay Torres everything my car needed and made me the appropriate recommendations; the staff was friendly and cordial, thank you Jay Torres More
by NADIAYELIAZ
Employees Worked With
Jay Torres
March 24, 2025
Very good service Not too pushy and we felt had our best interest in mind best interest in mind More
by Lreagin1
Employees Worked With
March 24, 2025
I had a great experience leasing my new K5. Everyone was very courteous and professional. Everyone was very courteous and professional. More
by Edwardmoffitt
March 24, 2025
The whole experience was just frustrating and lengthy. While I am happy to have a new engine fully warranty covered, it took long and communication on time expectations was lacking. While I am happy to have a new engine fully warranty covered, it took long and communication on time expectations was lacking. More
by Catherine.lane
Employees Worked With
Abel
March 24, 2025
Very friendly and professional. Very knowledgeable of his field He is a very great super duper awesome guide for car problems and solutions. Very knowledgeable of his field He is a very great super duper awesome guide for car problems and solutions. More
by Romeritoayala
Employees Worked With
Anthony
March 24, 2025
Great and friendly service. Very communicative and great that they give updates on the status of the car without having to call them. Very communicative and great that they give updates on the status of the car without having to call them. More
by elindie
Employees Worked With
Daniel Landeiro
March 24, 2025
Abel was fantastic. He helped me the whole time. I got there at 645am and he told me it would be a few hours to change my brakes due to being short staffed. I ended up l He helped me the whole time. I got there at 645am and he told me it would be a few hours to change my brakes due to being short staffed. I ended up leaving around 12pm after having my brakes changed and a transmission flush. He was even able to negotiate a small discount with his manager for me. More
by TMichaelU21
