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City KIA of Greater Orlando

Orlando, FL

4.4
1,376 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,376 reviews

July 06, 2022

Joshua Helms is great. I bought my 2018 Hyundai Sonata Limited from him last year April 2 2021. When I was contacted about the upgrade program I insisted Joshua Helms be my More

by mae_lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Montenegro
Jul 07, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave Joshua this wonderful review! He will be honored to hear of your kind words and to know that you deeply value his service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate t give us a call if there is ever anything more that Joshua and the team may help you with!

July 06, 2022

Some of the best customer service I’ve experienced. Robert Mattson attended to me when I went for my oil change. He was super kind and even ordered me a Lyft back home while I waited for my car. More

by JerryL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mattson
Jul 07, 2022 -

City KIA of Greater Orlando responded

We are happy to hear that Robert took great care of you and your vehicle! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We hope to see you again the next time your vehicle is ready for service. Safe travels!

July 03, 2022

Pleased with the service that I received and Keith Parker's attention to my car's. he was polite friendly and work on my car in a timely matter More

by deydre1928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith parker
Jul 05, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Keith provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

July 01, 2022

Realizing the times we are in now. Inflation and bottlenecks are killing everyone's business and all other dealers must adjust and we consumers must as well adjust. I feel that Pablo Z More

by Vilmarycaloz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Zapata
Jul 05, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Pablo you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

July 01, 2022

Mr. Douglas Fumero was very professional, courteous and patient with me, he was able to answer all of my questions in regards to the Kia recall of the car trunk latch. Thank you very much. More

by Angel Leduc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke, Reputation Manager
Jul 01, 2022 -

Angel Leduc responded

Thank you.

Jul 05, 2022 -

City KIA of Greater Orlando responded

Angel, Thank you so much for your positive review! We are so glad that Douglas took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 27, 2022

Great service from Myles and the rest of the staff. Wasn’t expecting to get the car at wanted in within the budget I’d set but they meet every expectation More

by andyjburke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Wong, Preston Negron, Elliot Kiadii
Jun 28, 2022 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are so glad that our team took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

June 27, 2022

Great company, excellent communication and customer service! All of the staff were very kind and helpful. Natalie kept me posted on the status of repairs! I highly recommend! More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
Jun 28, 2022 -

City KIA of Greater Orlando responded

William, Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us, and we are pleased that Natalie provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

June 27, 2022

Great experience! We have been a customer for years and they never let us down. Extra kudos to our sales rep Job Gomes. He made sure to make it a flawless process alon More

by Jimmy Adames
Recommend Dealer
Yes
Employees Worked With
Job Gomes, Virginia Diaz
Jun 28, 2022 -

City KIA of Greater Orlando responded

Jimmy, Thank you so much for your positive review! We are honored by your continued business, and we are so glad that our team could consistently provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

June 25, 2022

I buy already 3 cars in kia 2 in kia west 1 in city kia the best Deal of course in city kia thanks to Joshua and joe thanks guys you help me a lot ⭐️⭐️⭐️⭐️⭐️ I love my Sorrento. More

by cruzfernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua and joe , Tim Duke, Reputation Manager
Jun 25, 2022 -

cruzfernando responded

Good job guys Joshua Helms and joe ⭐️⭐️⭐️⭐️⭐️

Jun 27, 2022 -

City KIA of Greater Orlando responded

Congratulations on your new vehicle! We greatly appreciate the opportunity to work with you, and we are so glad that Joshua provided you with top-notch service! Thank you so much for your positive review! Safe travels!

June 24, 2022

Very pleasant. . everyone is very helpful Tonya was great & very helpful hope to speak with her again More

by gramzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Jun 24, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Tonya and the team provided you with top-notch service! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

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