City KIA of Greater Orlando

Good experience good attention to me Very professional and very attentive to me at all times and very attentive to me at all times More

Sebastian brought a calm, poised approach throughout the process and focused on aligning our actual needs rather than pushing a sale. He answered all questions thoroughly and only showed vehicles that match process and focused on aligning our actual needs rather than pushing a sale. He answered all questions thoroughly and only showed vehicles that matched what we were looking for, making the experience feel relationship-driven rather than transactional. In finance, Yobani guided us clearly and efficiently, helping secure the best overall deal while keeping everything aligned with our goals. Gabriel provided key guidance and approvals along the way, adding a personal, steadying presence that reinforced the feeling that we were treated as a client, not just a customer. All three stayed late to ensure the deal was completed properly, even as the last people in the building. The result wasn’t just the right price—it was the right fit, and we drove away in the Telluride confident in every step of the process. More

Wonderful experience The people are always pleasant and Tony was great Everyone was very courteous Tony was great Everyone was very courteous More

Never have any problems Always courteous and very respectful. We will continue with City Kia. respectful. We will continue with City Kia. More

Attentive service and no real high pressure. Anthony was pleasure working with. Nice to get Lyft to mall Anthony was pleasure working with. Nice to get Lyft to mall More

Joshua was very informative in what my car needed friendly and the customer service was amazing!! friendly and the customer service was amazing!! More

Excellent service Excellent service I recommend it very friendly the people who attended me I left satisfied and happy for my purchase friendly the people who attended me I left satisfied and happy for my purchase More

Yesterday, I had a scheduled appointment for vehicle service. During the visit, I was informed that I needed to purchase new tires. I declined and explained that I work at Walmart and can purchase tires service. During the visit, I was informed that I needed to purchase new tires. I declined and explained that I work at Walmart and can purchase tires at a lower price. The representative then suggested that I should have the vehicle serviced at Walmart, which I found inappropriate, as it could jeopardize my vehicle’s warranty. I requested a goodwill warranty for the tires due to abnormal wear, potentially caused by improper alignment or transmission-related issues; however, this request was rejected. I was treated in a dismissive and unprofessional manner, and the overall customer service was very poor. The only employee who treated me respectfully was the last representative who assisted me later that evening. More

No communication. No personal skills displayed I brought it to the dealership to fix a problem and I thought they would explain more than a text message No personal skills displayed I brought it to the dealership to fix a problem and I thought they would explain more than a text message More

Bad experience. Need 2 bring car back .had a recall update,not done properly. Having major software issues now. My media screens black,gps not working, warning light Need 2 bring car back .had a recall update,not done properly. Having major software issues now. My media screens black,gps not working, warning light on.poor service..issue needs 2 b fixed asap,as I also should receive a discount for any future repairs needed More