Back

City KIA of Greater Orlando

Orlando, FL

4.4
1,401 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,401 reviews

May 01, 2025

Devon is the reason the service department shines! She is amazing and very helpful throughout the whole service process. More

by HURTADOANDREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this terrific review! We are happy to know that she was amazing, very helpful and the reason our department shines. Please do not hesitate to let us know how we may be of further service to you.

May 01, 2025

Daniel was communicative and polite, he offered you free transportation, he made me feel comfortable and confident in the work they were doing More

by rosicompu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was communicative, polite and made you feel comfortable. We wish you safe travels until we meet again!

May 01, 2025

When I arrived to the service drive way a I was received with a very polite person and gave me directions to find my service advisor. Rico is an excellent person and helped in all my needs about my car. My More

by ESCABUR03
Recommend Dealer
Yes
Employees Worked With
Rico
May 02, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Rico this spectacular review! We are delighted to know that he was excellent, very polite, attentive and helped you with all your needs on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Everybody in the whole place was so positive and nice the salesperson, JC and Franz work so hard and where patient. It's a scary feeling buying a car in this economy the manger Leo did a xxxx of job gettin More

by JGAVIN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yes
May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving JC, Franz and Leo this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they were positive, nice, patient and super super nice. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 30, 2025

Brought my car in for a recall. When I got it back there was a knock and the engine light was on so I had to come back to get that fixed. Basically when you guys did the update for More

by Samara
Recommend Dealer
No
Employees Worked With
Jay
April 30, 2025

Jonathan from KIA was very helpful with me and make sure I was taking care of. This is harry More

by santiagoharry1489
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 30, 2025 -

City KIA of Greater Orlando responded

Harry, Thank you for leaving Jonathan this incredible review! We are happy to know that he was very helpful and made sure you were taken care of. Please do not hesitate to let us know how we may be of further service to you.

April 30, 2025

Zach is always personable, friendly and makes me feel valued as a customer. Very professional and prompt with communication More

by Dana.1683
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 30, 2025 -

City KIA of Greater Orlando responded

Dana, Thank you for leaving Zach this terrific review! We are happy to know that he is always personable, friendly, very professional and prompt with his communication. We look forward to continue serving you in the future.

April 30, 2025

Excelente servicio, bilingües, profesionales 100%, agradable customer room, muy buena ubicación, ofrecen transportación, buenos precios More

by MIGUELALEMAN2673
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
Apr 30, 2025 -

City KIA of Greater Orlando responded

MIGUEL, ¡Agradecemos su excepcional reseña! Nos complace saber que nuestro equipo le brindó un excelente servicio a un buen precio. Esperamos poder atenderle nuevamente en el futuro.

April 30, 2025

He provides the best customer service and extremely knowledgeable about the service needed on all Kia's, and so professional I only bring my car to him and to this dealership, everyone is amazing. But More

by lovemarsh33
Recommend Dealer
Yes
Employees Worked With
Anthony George (AG)
Apr 30, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Anthony this marvelous review! We are delighted to know that he was extremely knowledgeable, so professional and amazing. We look forward to serving you again in the future.

April 30, 2025

Jonathan was helpful with me and he show me what I needed to be repair More

by santiagoharry1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 30, 2025 -

City KIA of Greater Orlando responded

Santiago, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was helpful and showed you what needed to be repaired.

...
12
...