City KIA of Greater Orlando

It was good in general but a little time consuming I would had given a 5 star if I didn’t had to I wait too long to complete the process. The sale man that as profesional and was a good listener. The I would had given a 5 star if I didn’t had to I wait too long to complete the process. The sale man that as profesional and was a good listener. They were able to find the car that I wanted. More

Worst dealership ever!! Let's start from the beginning!! 1) they screwed up the paperwork, cosigner was put as the owner!! 2) registered the truck to the wrong state!! 3) gav Let's start from the beginning!! 1) they screwed up the paperwork, cosigner was put as the owner!! 2) registered the truck to the wrong state!! 3) gave us the run around and didn't fix there mistakes!! 4) two weeks after buying the truck I was towed from the side of the highway!! Kia charged me $88 for a new battery!! Yup 2 weeks and already $88 in maintenance!! After buying the battery guess what yup I was towed once again!! This time transmission problems!! I let the dealership know my concerns and how I felt about all the issues with the truck that has occurred in less then 60 days of purchase! And I didn't want to take back the truck!! The send Saleman Preston mink to walk the lot with me to find another truck within same price range!! Go back fill all the paperwork out and was told, I'd get a call the next day!! No call came for 3 days!! Third day I went back to the dealership!! Jorge Chavez tells me there are two banks willing to approve the loan for the exchange on the broken truck they sold me!! Another car salesman comes over after we been sitting over an hour and said there was no approval!! These salesman and there management team can't tell the difference between there xxx and there elbows!! Nevermind knowing anything about selling a GOOD USED CAR!!! If you want to experience being stuck on the side of the highway waiting for a tow, paying maintenance frees less then 14 days of buying then this is the dealership for you!! If you want great customer service experience salesman that knows what there doing, this isn't the place for you!! All these guys should be retrained! And even trained to deal with people!! Not pass you off like a hot potato! I GIVE THIS PLACE TEN THUMBS DOWN!! More

Wonderful tailored experience! Rod (salesman) and William (finance manager) made my purchasing experience a fantastically memorable one. City Kia made great business decisions hiri Rod (salesman) and William (finance manager) made my purchasing experience a fantastically memorable one. City Kia made great business decisions hiring these two. I was in and out in about an hour. I drove out with a Sorento that fit our family's needs perfectly. These two will take great care of you! Go see them! ~Brian More

Best deal of 2018 Not only is Kia my go to brand for a car but the salesman who helped pick my dream car (2018 Kia Forte) made this experience more than I would’ve expe Not only is Kia my go to brand for a car but the salesman who helped pick my dream car (2018 Kia Forte) made this experience more than I would’ve expected. Marcos Gomez got me the best deal that fit into my budget in that moment and made the process easy and understandable. There’s no better place or person to direct you and feel at home when looking for the perfect car. MARCOS GOMEZ remember his name! More

Unbeatable Sales and Customer Service Just looking...did not matter to salesman Rod McConochie..Rod took the time to explain everything...so well I decided to buy. More impressive was the Just looking...did not matter to salesman Rod McConochie..Rod took the time to explain everything...so well I decided to buy. More impressive was the customer service after the purchase. Christian Rios took the time to explain every feature of my new Sorento and upon discovering that I am technically challenged spent additional time to ensure I had learned enough to safely operate and enjoy my new SUV. Professional Sales and unbeatable Customer Support with genuine concern for my desire and safety equals a winning combination. City Kia delivered! More

My city Kia experience Thank you so much to Robert Garner he did it again to help us to get our second vehicle walked out with a 2017 Ram Truck!! Thank you so much to Robert Garner he did it again to help us to get our second vehicle walked out with a 2017 Ram Truck!! More

The epitome of unscrupulous Any stereotypical portrayal of crooked car dealers in the movies or TV... This place is it. My wife and I were searching online for cars and came acro Any stereotypical portrayal of crooked car dealers in the movies or TV... This place is it. My wife and I were searching online for cars and came across one car she really liked at this dealership. The price was clear and was something we could afford. There is a tab to click for a special "eprice" Warning ! Dont do it!. I was expecting just that, a special offer. Not so. It couldnt have been even a minute and my phone rang from them. (all i could think of is vultures.) Of coarse she (Sherry Wooten) informed me that , noooo. Thats not the right price. It must be wrong. (the same price is still on their page) But of coarse went on to gather info and say she was going to help. From here on the emails, texts and phone calls were almost overbearing. It was crazy to say the least. After going back and forth a time or two she came back and told me she had a car for my wife at $15k and came with a 5 night cruise. We drove all the way from Ocala to Orlando to get this deal. A deal that did not exist. after at least a half dozen emails and texts (from her) to confirm our appointment, she was mia. We were told that Sherry does not meet with customers. So things went south from there. There was never a cruise and the car for that price "just got sold" OMG, what a bunch of Bull S#$^. It was the worst experience I have ever had at a dealership. The lying and tag team pressure tricks were out of the park. This is truly a business of unscrupulous, dishonest people. The Better Business bureau give this place an "F" rating. You better believe it . Avoid this place like the plague ! More

Mr Alexander Cortez As I enter the dealership I was greeted by Mr Cortez, he was very polite and offer to assist me on my purchase. I explain to him that I was shopping f As I enter the dealership I was greeted by Mr Cortez, he was very polite and offer to assist me on my purchase. I explain to him that I was shopping for my daughter and she has to make the last decisions. It was amaze that he did not stop like other salespeople in others dealers. He took his time to show me the product and offer offer a test drive. He was very professional and very knowledgeable. My daughter has to make a decision soon. And her and I will return to see Mr Cortez. More

VERY HELPFUL Salesman Alex Cortes was very patient and helpful walking us through the whole process not dumping us on the next step. We appreciate all his help as Salesman Alex Cortes was very patient and helpful walking us through the whole process not dumping us on the next step. We appreciate all his help as well as Steve's while going through and finding the best financing deal. We would highly recommend Alex and City Kia to anyone as the place to buy. More

Big thank you Robins!! We love our New car!!!! My husband and I went into several other dealerships before going to City Kia. We were looking for an affordable and safe SUV. The moment we walked in My husband and I went into several other dealerships before going to City Kia. We were looking for an affordable and safe SUV. The moment we walked in it was a welcoming and Friendly environment. Robins our sales guy was honest, answered all of our questions and helped put us in our new family Kia Sorento SUV. Robins thank you for your exceptional service. We love our new car!!! More