Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,713 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,713 reviews

January 01, 2026

Muy bueno y amable el servicio al cliente de verdad me gustó mucho el debido More

by EDMARI3461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City KIA of Greater Orlando are glad to have you as a customer.

January 01, 2026

My advisor Jonathan was amazing and very communicative I am very thankful for his service. More

by YERITHZA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales agents are very annoying
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 01, 2026

Miguel was a pleasure to work with. He stayed on top of the project and kept us up to date on every step of the job. More

by Miriam_borges
Recommend Dealer
Yes
Employees Worked With
Miquel
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

December 31, 2025

Very thorough and professional I would recommend your services to others. It is very well operated More

by Smarteypantz13
Recommend Dealer
Yes
Employees Worked With
Danny lander
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2025

My car was done and clean on time He is very professional and kept me informed More

by AXP469
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2025

Great Great, would recommend, good communication. Good location and fast service, good to go offer courtesy transportation to the mall More

by ALYRO
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 31, 2025

Very attentive at the time of receiving me and they explained to me super well and in detail all the information about my vehicle, what they did and the next thing they will do in the next visit along More

by elvv.05
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 31, 2025

Rápida, paciente, optimista, amable, una excelente persona. Nos atendió de rápida y aplicando a nuestras necesidades, nunca desistió. More

by CHENCHITA68
Recommend Dealer
Yes
Employees Worked With
Santiago Dusan
Report | Print
Jan 01, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 31, 2025

The car wash was not as expected after getting my vehicle serviced. Inside was not vacuumed, outside was barely washed, no tire shine on tires. More

by DJACKSON_8479
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 05, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

December 31, 2025

I came in for a tire issue and Abel took care of it to my satisfaction More

by REDHEADEDTINA
Recommend Dealer
Yes
Employees Worked With
Abel took great care of me
Report | Print
Dec 31, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1
...
128
129
130
...
472