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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,320 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,320 reviews

July 29, 2025

Great experience, prompt, professional Kept me updated with my service schedule and had great communication More

by Dana.1683
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Dana, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

July 29, 2025

It was a good experience. Yeffery was professional and had his act together Thank you More

by TAWWOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yeffery and John used cars manager
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Hello, We are glad to hear Yeffery provided you with great service. We think that he is really great as well!

July 29, 2025

As soon as you get there everybody treats you as family. Also they very attentive. Thank you. More

by Kathianal88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Kathiana, We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again in the future.

July 29, 2025

Abel cruz is excellent. Provided acuérdate information about the service and wait times. Very grateful More

by siul.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Siul, We are very happy to hear that your vehicle service needs are met with convenience and great results with Abel! Please let us know if we can be of assistance in the future.

July 29, 2025

It has been an excellent experience with City Kia from purchase to service. Excellent experience More

by Sue
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Sue, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

July 29, 2025

Jay Torres is an amazing advisor employee! !! He is always available to assist his customers and explain to them the work, process and pricing for the services. Also Anthony is also an amazing More

by shearica.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres and Anthony
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Shearica, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Jay and Anthony are certainly a favorite around here, so it is no surprise that you had a great experience working with them.

July 29, 2025

Easy way to understand all the details before buy a new car, no pressure, great customer service More

by andresrodriguezq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Andres, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

July 28, 2025

Cristian worked very hard to get us what we wanted and made our experience pleasant and smooth. He is a 10, definitely will refer people to him. More

by SUEPOORANSINGH
Recommend Dealer
Yes
Employees Worked With
Cristian Melo
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car and thank you for your recommendation!

July 28, 2025

The service provided by City KIA of Greater Orlando has impressed me positively since the first moment I walked into the store six months ago to trade in my Toyota RAV4 for a KIA Sportage. The last time I More

by celiopereira61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Melo
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Celio, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

July 28, 2025

Raul and his team at City Kia were amazing. Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would More

by tjv939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Garzia
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Jul 31, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that you fully and completely trust Raul and Frank with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service and thank you for your recommendation.

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