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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
3,462 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,462 reviews

December 18, 2025

My experience purchasing my car was amazing! Sebastian was my salesman and he walked me through all the options and he was very knowledgeable. The finance department was amazing as well and expl More

by Mszayas71710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2025

Excellent attention He was a very attentive employee with my vehicle explaining the whole process that would be done More

by Carlos.rivera7230
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
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Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

December 18, 2025

AG was great with everything when it came to taking care of my Telluride. He communicated with me very well about everything that pertains to my vehicle. He is a great service tech. More

by COMETS42005
Recommend Dealer
Yes
Employees Worked With
Anthony Green (AG)
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Dec 18, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 18, 2025

P e r f e c t s e r v i c e and custome care More

by rch1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck
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Dec 18, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

December 18, 2025

Fast and efficient Joshua remembered us from last service time and went straight to the point of our reason for being there and got us in and out. More

by YADIRAESAEZ
Recommend Dealer
Yes
Employees Worked With
Joshua
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Dec 18, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2025

He speaks to me in Spanish. Juan is professional; he doesn't overwhelm you. He explains everything without overwhelming me, and he makes me feel like my vehicle is protected. More

by GLOWWATER4ME
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are so glad that Juan was helpful and informative. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 18, 2025

3 hours for an oil change Came in earlier than my appointment time. It took 3 hours for a simple oil change. More

by Jeffersonresuena
Recommend Dealer
No
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Dec 19, 2025 -

City KIA of Greater Orlando responded

Jefferson, Thank you for your review. Were sorry to hear of your service experience and we do apologize for the wait time that occurred during your visit. We would welcome the opportunity to speak to you. Please contact us at the dealership and ask for the Service Manager.

December 17, 2025

The car was taken in for work to resolve a couple of recall notices. Customer service staff were nice and the waiting room provided hot coffee and snacks. More

by k.w.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 17, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 17, 2025

Great and easy My experience at the dealer was very good, smooth, and easy. The staff was helpful, professional, and made the entire process simple and stress-free. More

by ANDREAPLOVERAAL
Recommend Dealer
Yes
Employees Worked With
Dereck
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Dec 17, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! Providing a smooth and efficient experience is always our goal, and we are glad that our efforts met your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 17, 2025

Excelente Atención y rapidez en área de servicios muy profesionales. planes de pago accesibles.Gracias More

by FRANCIS OCHOA Loba1711@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Supervisory. ABEL
Report | Print
Dec 17, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

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